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23rd February 2022


The team overall work very well. It is a smooth set up and the surgeon was very good.

Suggested improvements
When I was there, there was only sparking water and almost spit it out since I assumed it was still water. I think still water is more suitable. Also, the chairs are far too deep, and it was rather uncomfortable to sit there waiting. I felt much better when I put two of the black long cushions together. Much more comfortable. If you have such deep chairs, you should really have cushions. It is a waiting room, not a lounge where you watch tv.


Arrival
Check In
Empathy
Delays
Teamwork
Listening nurse
Communication nurse
Listening Healthcare Provider
Communication Healthcare Provider
Cleanliness
Comfort
Information
Safe
Ease of care
Treatment fees
Experience