Reviews
Reviews
Efficient
I have been in many private hospitals over the years and have never experienced such a high standard
From entering the clinic it was very welcoming and the staff were very polite knowledgeable and friendly
The nurse who collected me when I went for my procedure and allthe other people involved . Mr haidry who did my bravo procedure made me feel at ease and very relaxed he is exceptional at his work and is a good listener and explained everything very thorough thank you
Profesional,caring efficent,genuine interest
Faultless
Overall very good
Having experienced my healthcare in other private hospitals, as both an in patient, and out patient, I can only say that my experience with the Cleveland Clinic as an outpatient was slick, professional and offered a superior standard of healthcare Not once during my appointments was anything too much trouble. The staff from the reception team, to the nursing staff, were highly professional , and I would not hesitate to recommend the CC.
I have completed this questionnaire but many I can't answer because I am at the start of my patient journey. I have had two consultancies with Mr Quick in the orthopaedic team. One was face to face in March at the London office and the second in May was a conference call. I now await a follow up since I can look forward to an operation on my arm to free a trapped nerve and blood vessel.
My critic at the moment is that I cannot predict how much the surgery will be for a two hour operation, under general anaesthetic after recovery able to return home. So a day patient. Surely there should be some transparency about how much the operation should be. I asked Mr Quick who just said that was something to be agreed with your back office.
The care was outstanding really. Concise when needed, caring but not sentimental, speedy and always patient centric.
The environment was conducive to getting better and felt safe and respectful as well as attentive and clinical.
The people are superb! Top notch