Reviews
Overall Experience
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Facilities
Reviews
Cleveland Clinic London Hospital
2023-01-27
Person
4
5
0
Review of Grosvenor Place 5th Floor
27th January 2023
Care and environment and efficiency excellent
Food quality and food service abysmal
Cleveland Clinic London Hospital
2023-01-27
Person
5
5
0
Review of Endoscopy Grosvenor Place
27th January 2023
Cleveland Clinic London Hospital
2023-01-26
Person
5
5
0
Review of Grosvenor Place 4th Floor
26th January 2023
From meeting to my surgeon to leaving the hospital, everyone was kind, caring and compassionate. I felt safe and had no concerns having my operation at Cleveland Clinic
Cleveland Clinic London Hospital
2023-01-26
Person
5
5
0
Review of Grosvenor Place 2nd Floor
26th January 2023
Except for the slight mix up in the check in process, everything went smoothly from admission to discharge. It was a good experience overall.
Cleveland Clinic London Hospital
2023-01-26
Person
4
5
0
Review of Endoscopy Grosvenor Place
26th January 2023
The reservation process seems to have a lot of internal problems. I was asked to change my appointment time with short notice with no reason explained to me.
Cleveland Clinic London Hospital
2023-01-26
Person
5
5
0
Review of Grosvenor Place ICU 3rd Floor
26th January 2023
Outstanding level of care from nurses Ellie and Jen. Thank you so much!
Cleveland Clinic London Hospital
2023-01-26
Person
4
5
0
Review of Grosvenor Place 5th Floor
26th January 2023
I had excellent treatment from all levels of staff, doctors, nurses and surgeon. Theatre staff were excellent. All aspects of my stay we excellent except one. The air conditioning/heating unit was totally inefficient. Of a night time it blew freezing cold air out all night long even though the heating was set to 20°. During the day it would blow out heating up to 25°, again even though the heating was set to 20° on the wall unit. The staff informed me that they had no control over the system and that they themselves had complained. I could not sleep all night as I was freezing cold. The staff came several times to try to help me and adjust the temperature but nothing could be done. What a shame for this excellent clinic to be let down by this one issue.
Cleveland Clinic London Hospital
2023-01-26
Person
5
5
0
Review of Grosvenor Place 5th Floor
26th January 2023
My only complaint is that for the second time I have been at the Cleveland clinic and they don’t have a good option for kosher food . Last time there was nothing , this time there was chicken soup and roast chicken … nothing light … that needs to be changed
Cleveland Clinic London Hospital
2023-01-26
Person
5
5
0
Review of Grosvenor Place Theatre OR
26th January 2023
Cleveland Clinic London Hospital
2023-01-26
Person
5
5
0
Review of Grosvenor Place Theatre OR
26th January 2023
All was perfect
Good luck in this new business