Reviews
Reviews
Care and environment and efficiency excellent
Food quality and food service abysmal
From meeting to my surgeon to leaving the hospital, everyone was kind, caring and compassionate. I felt safe and had no concerns having my operation at Cleveland Clinic
Except for the slight mix up in the check in process, everything went smoothly from admission to discharge. It was a good experience overall.
The reservation process seems to have a lot of internal problems. I was asked to change my appointment time with short notice with no reason explained to me.
Outstanding level of care from nurses Ellie and Jen. Thank you so much!
I had excellent treatment from all levels of staff, doctors, nurses and surgeon. Theatre staff were excellent. All aspects of my stay we excellent except one. The air conditioning/heating unit was totally inefficient. Of a night time it blew freezing cold air out all night long even though the heating was set to 20°. During the day it would blow out heating up to 25°, again even though the heating was set to 20° on the wall unit. The staff informed me that they had no control over the system and that they themselves had complained. I could not sleep all night as I was freezing cold. The staff came several times to try to help me and adjust the temperature but nothing could be done. What a shame for this excellent clinic to be let down by this one issue.
My only complaint is that for the second time I have been at the Cleveland clinic and they don’t have a good option for kosher food . Last time there was nothing , this time there was chicken soup and roast chicken … nothing light … that needs to be changed
All was perfect
Good luck in this new business