Reviews
Overall Experience
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Facilities
Reviews
Cleveland Clinic London Hospital
2023-04-06
Person
4
5
0
Review of Grosvenor Place AAU 3rd Floor
6th April 2023
Nurses unable to take blood or insert cannula. Subjected on two occasions to one hour of repeated unsuccessful attempts. One nurse would try for 30 minutes, fail and then another would come in and fail for 30 minutes. At one time two nurses unsuccessfully jabbing both arms. Very traumatic and unacceptable.
Cleveland Clinic London Hospital
2023-04-06
Person
5
5
0
Review of Grosvenor Place 2nd Floor
6th April 2023
Cleveland Clinic London Hospital
2023-04-06
Person
5
5
0
Review of Grosvenor Place 5th Floor
6th April 2023
I felt very comfortable and in safe hands throughout
Cleveland Clinic London Hospital
2023-04-06
Person
5
5
0
Review of Grosvenor Place 5th Floor
6th April 2023
The whole process was very well organised with friendly and helpful staff throughout all levels of service.
Cleveland Clinic London Hospital
2023-04-05
Person
5
5
0
Review of Grosvenor Place 5th Floor
5th April 2023
3 words - Simply The Best
Cleveland Clinic London Hospital
2023-04-05
Person
4
5
0
Review of Grosvenor Place 4th Floor
5th April 2023
Cleveland Clinic London Hospital
2023-04-05
Person
5
5
0
Review of Grosvenor Place 4th Floor
5th April 2023
The facilities and the care are excellent!
Cleveland Clinic London Hospital
2023-04-04
Person
5
5
0
Review of Grosvenor Place 5th Floor
4th April 2023
Cleveland Clinic London Hospital
2023-04-04
Person
4
5
0
Review of Endoscopy Grosvenor Place
4th April 2023
Once I was inside the nurses were very helpful and kind, everything was explained and was great. However, when I first arrived there was a mix up about payment. The hospital thought I was paying but it had already been arranged by an outside agency. Even though the person signing me in was kind, it was a very confusing and upsetting time when I just wanted to get the procedure over with. It was sorted out but calls had to be made to the agency and the consultants PA before it was sorted. Didn't need the stress before the procedure. I was disappointed that a hospital like this was not communicating properly between departments as the agency said this had happened to other patients before. I just was expecting more going private.
The nurses were fantastic and really made sure I was ok and knew exactly what was going on. Thank you.
Cleveland Clinic London Hospital
2023-04-04
Person
5
5
0
Review of Grosvenor Place ICU 3rd Floor
4th April 2023
I stayed in ICU for 6 days after mitral and tricuspid valve repair, I could not have wished for a more caring service than I received. Both the surgical and nursing teams kept me advised of my progress at all times.