Cleveland Clinic London Hospital

33 Grosvenor Place, London, SW1X 7HY
 
3,506 reviews

Reviews

Overall Experience
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Reviews

 
Page 240 of 351
 
Review of Endoscopy Grosvenor Place
22nd June 2023



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Recommend
 
Review of Grosvenor Place 4th Floor
22nd June 2023


All the staff and nurses were exceptionally caring and kind. It was the best care I have ever experienced in a hospital

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Recommend
 
Review of Grosvenor Place 5th Floor
22nd June 2023


I’ve complex health issues that have to be addressed on a daily basis. It was very obvious that my healthcare requirements were discussed at length every day at every hand over. Nurses HCA’s and my personal nurses would talk about my progress and any issues I’d have with me, which was very, very important to me and I found myself at total ease. Over many years I’ve experienced good care and indifferent care from the NHS. At times it seemed especially bad. The care and attention the entire Cleveland team has given to me is quite outstanding. The best I’ve ever received and I’m so grateful for it. Every single day I was blessed with at least someone who went beyond the necessary effort, to make me feel cared for. From cleaners, to Catering, HCA and nurses, doctors and surgeons, to physiotherapists and front of house. I even cheekily asked for a view of the trees in Buckingham Palace gardens and was placed in a corner suite. Wow. Thank you.

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Recommend
 
Review of Grosvenor Place Day case
22nd June 2023


I can think of no fault with the service

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Recommend
 
Review of Grosvenor Place 4th Floor
22nd June 2023


From the time I arrived to the time I left I was treated with care cosideration and professionalism. The staff from the cleaners to the surgeon always had time for me and always appeared happy no matter how busy they were.

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Recommend
 
Review of Grosvenor Place 5th Floor
21st June 2023


Professional and caring.

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Recommend
 
Review of Grosvenor Place Day case
21st June 2023


I could not have been treated better . Every person I came into contact with during my day in hospital was extremely helpful and my impression was of great teamwork.

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Recommend
 
Review of Grosvenor Place Day case
21st June 2023


Thank you for looking after me!

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Recommend
 
Review of Grosvenor Place 5th Floor
21st June 2023


Everyone here is nice and gave me really good service and treatment,

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Recommend
 
Review of Grosvenor Place 5th Floor
21st June 2023


The experience was excellent - wonderful attention and lovely big room with large window .overlooking the Shar, Big wheel. Big Ben and St. Pauls Cathedral. My only concern was the bed - the constant movement and noise made every time I went to sleep it woke me up - I am sure this could be adjusted with an 'on - off. button!! Finally I would like to thanks all concerned for there kindness and help. Diane Granger

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Recommend
 
 
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