Reviews
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Reviews
Cleveland Clinic London Hospital
2023-09-06
Person
5
5
0
Review of Endoscopy Grosvenor Place
6th September 2023
A big thank you to the team that has taken an exceptional care of me during my OGD procedure on 1st September! Dr Murray, Joseph & Alana were ever so reassuring prior to my procedure! Vic, Amelia & Michael made sure I was welcomed with kindness and they were all very friendly to approach, checking in on me regularly. They have also given me enough time to recover before sending me home. I received very clear after care instructions verbally and on paper to take home.
The team has definitely proven there was no need to be anxious. Exceptional care!!
The whole team that looked after me !
Dr Murray, Joseph, Alana, Vic, Amelia, Michael
Thank you so much!
Cleveland Clinic London Hospital
2023-09-06
Person
5
5
0
Review of Endoscopy Grosvenor Place
6th September 2023
Great unit and staff, a very pleasant experience thank you
Cleveland Clinic London Hospital
2023-09-05
Person
5
5
0
Review of Grosvenor Place Day case
5th September 2023
Cleveland Clinic London Hospital
2023-09-05
Person
5
5
0
Review of Grosvenor Place 5th Floor
5th September 2023
All of the above.
Cleveland Clinic London Hospital
2023-09-04
Person
4
5
0
Review of Grosvenor Place Day case
4th September 2023
Splendid stay with Cleveland Clinic - professional, courteous and very helpful staff.
Nurse JayJay did the preliminary call few days before surgery for me, and have me his cell phone number in case i wanted to contact. Which in fact I did, not once but twice! And very promptly and helpfully he responded. As a matter of fact, I called him today before his shift even started early morning, as I was running late for my check in, he still picked up and very kindly offered to let the nurses know himself and asked me to ca reception too. This is the kind of care that makes a real difference.
Then at the hospital when I was checked into the room, the staff was extremely helpful and kind I felt. They all looked after me really well. Especially my own nurse really made me feel very comfortable. She checked on me regularly. And ensured I had proper food on time. Really was very remarkable in her attitude. May God bless her.
The physio was absolutely great too, giving me extra time and attention to ensure I was safe and prepared. I had phone calls while she waited without creating any urgency. I really appreciate her patience with me.
All in all it truly felt I was in good care. The surgery went really well. And the consultant did a stellar job through and through.
Thank you!
Cleveland Clinic London Hospital
2023-09-04
Person
5
5
0
Review of Grosvenor Place 5th Floor
4th September 2023
Cleveland Clinic London Hospital
2023-09-04
Person
5
5
0
Review of Grosvenor Place 5th Floor
4th September 2023
Cleveland Clinic London Hospital
2023-09-04
Person
4
5
0
Review of Grosvenor Place 4th Floor
4th September 2023
For the first two days of my care the staff were amazing. On the day of discharge which was a Saturday there was a noticeable difference in standard of care. It took
People a lot longer to initially respond to
My call and even longer in delivering what I asked for. I got the impression that everyone was stressed and under pressure. My discharge took several hours as there was only one pharmacist on duty.
Cleveland Clinic London Hospital
2023-09-03
Person
4
5
0
Review of Grosvenor Place 4th Floor
3rd September 2023
The service was excellent
Cleveland Clinic London Hospital
2023-09-03
Person
5
5
0
Review of Grosvenor Place 5th Floor
3rd September 2023