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4th September 2023


For the first two days of my care the staff were amazing. On the day of discharge which was a Saturday there was a noticeable difference in standard of care. It took People a lot longer to initially respond to My call and even longer in delivering what I asked for. I got the impression that everyone was stressed and under pressure. My discharge took several hours as there was only one pharmacist on duty.




I thought Clive, christelle, Mary and Sean were exceptional

Arrival
Check In
Empathy
Delays
Teamwork
Listening nurse
Communication nurse
Cleanliness
Comfort
Food
Discharge
Discharge
Safe
Ease of care
Treatment fees
Experience
Recommend Consultant
Recommend