Reviews
Reviews
Everything ran smoothly and professionally , good communication throughout except perhaps not 100% in ICU where machines continually " bleeping " and ignored which may be O.K. but could have been explained .
I couldn't be happier with my experience. From the moment I walked in, the entire staff made me feel comfortable and cared for.
My nurse (Jezel), in particular, deserves special mention. She was not only highly skilled and professional but also incredibly sympathetic. Her warmth and reassuring presence made me feel less anxious about the procedure. She took the time to explain every step of the process, answered all my questions, and ensured that I was well-informed and at ease throughout my stay.
The facility itself was modern, clean, and well-organised. The medical team was efficient, and the procedure went smoothly. I felt like I was in capable hands from start to finish.
Overall, my day case procedure experience at Cleveland Clinic exceeded my expectations, largely thanks to the exceptional care and support provided by my nurse/consultant and the clinical team in Theatres. I would highly recommend this hospital to anyone in need of medical care. Thank you to the entire team for making a potentially stressful day much more manageable.
Triple A experience
Attentative and personalised.
Overall the care was good but as outlined below there are areas where improvements could be made. On the positive side the last time I was here two months ago the catering service was very unresponsive and poor whereas this time I had no complaints and it seemed to have improved significantly.
Excellent service for a particular procedure which is not something high to do on the bucket list of any 50 year old man. From the moment I arrived I was treated with the utmost care and attention. Far too often in private medicine I have felt like a customer as opposed to a patient but this was not the case. I just wish I could remember all the names of the nurses, porters who made the experience as comfortable as it possibly could be.
Excellent faculties and staff, clinical and administration etc.
It was a great service . The nursing care was excellent