Brook Blackburn

Brook Blackburn 2023-01-06 Person 4 5 0

Good, clean, efficient service. Friendly staff.

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Brook Blackburn 2022-12-22 Person 5 5 0

Rachel was absolutely amazing, and did the job that Burnley General Hospital couldn't be bothered to do and a nurse at Darwen Health Centre wasn't able to do on two occasions. The hospital sent me back to my doctors surgery and the doctors surgery wanted to send me back to the hospital! I think she needs a raise for those facts alone. She was kind, respectful, personable, was patient and didn't give up when removing the coil - however difficult it was! It has foxed people for four months and she did it within half an hour. Rachel has a really good way about her, she grnuinely cares about people and I've no doubt always does a good job. She enquired genuinely about me, my safety and I can imagine with people really struggling she is a calm ship in a choppy sea. I massively appreciate her work, the people on the reception were kind when I couldn't find the entrance and when I couldn't press the button to leave. There must be so many people who really need your service and from my experience you will do an outstanding job. Thank you, Rachel, it was the best Christmas present I've received! I couldn't praise you or the team more highly.

I can't think of anything that could the better.

Brook Blackburn 2022-12-17 Person 5 5 0

Excellent caring staff.

Nothing

Brook Blackburn 2022-12-14 Person 5 5 0

Visited Brook after not receiving a very nice experience at my local GP surgery. I was amazed by the warmth I received by all staff who put me at ease and couldn’t have asked for anything more than what they provided. Special thanks to Rebecca Young and Tanuja Kara who were so caring and explained everything in detail. I wouldn’t hesitate recommending Brook, they go out of their way and give you their valuable time and treat you with the utmost respect. Well done ladies, keep doing what you do

Nothing - everyone was amazing

Brook Blackburn 2022-12-09 Person 5 5 0

The staff are always fantastic especially when it comes to counselling

N/A

Brook Blackburn 2022-11-30 Person 5 5 0

Really good session

Nothing

Brook Blackburn 2022-11-28 Person 5 5 0

Visited for an implant change. Great service quick and efficient. Very clean and tidy. Polite and happy staff members.

Nothing

Brook Blackburn 2022-11-25 Person 5 5 0

Excellent and friendly very helpful staff. Felt very comfortable to ask any questions what I wanted and they were very happy to answer my questions. Felt very comfortable. Keep smiling ladies coz you do an excellent job.

Nothing more you could've done coz you do an excellent job.

Brook Blackburn 2022-11-23 Person 5 5 0

This was my first experience at Brook's and it was very pleasant, all the staff are very friendly and such a lovely bunch, my appointment was on-time and great care was provided in helping me to make a decision, I would absolutely recommend Brook's to anyone, thank you for such a wonderful experience

I'm trying to understand the building's discretion with signs not boldly being provided as I did struggle to locate the building in the pouring rain and very cold weather, the location is not hiden away and it's a clinic that provides a contraceptive healthcare service just like a GP surgery so why the discretion?

Brook Blackburn 2022-11-22 Person 5 5 0

Almost everything was spot on!

I was visiting for the first time.My appointment was scheduled at 11am and was seen after 28-30mins. If this is something every other person is facing then it should be looked into. Thanks