The James Cochrane Practice
Helme Chase Surgery, Burton Road, Kendal, Cumbria, LA9 7HR Also known as: Helme Chase Surgery, Maude Street Surgery 3,610 reviewsReviews
I went in with a lump in my stomach and diagnosis not clear. Guess work. Possibly a hernia. Referring to a surgeon but could take up to a year? Maybe more? No scans arranged for checking what it is. Just told to go to the emergency room if it gets worse? I’m left anxious and worried at what it is with me being a single mum of two small children and no support network should things go wrong with me. I will have to make another appointment to get a second opinion as I’m not happy with what to do. My job is a fitness instructor and an home carer and I was told to not join in with classes ? this is impossible ling term. If I lose my job I’ll lose my Morgage if my health deteriorates. I’m under the spinal specialist who says I must exercise regularly to strengthen my core to help my back pain. How can I do this now. Also I have a 3 and 5 year old. This is detrimental to my livelihood to support my kids and keep my house.
We are sorry to read your comments, please contact us on lscicb-mb.surgeryinfo.jcp@nhs.net so we can talk things through in more detail. Kind Regards Donna
I waited a couple of weeks, but that was fine - I didn’t need sooner. The time, 7pm, was very convenient for me.
It wasn't urgent when I made the appointment to see my familiar GP and so I was happy with the appointment date I was given.
The GP was caring and efficient in discussing a change in my medication and organising a referral for hand surgery.
Very professional. Reception staff polite and helpful. Nurse, Fin?, extremely helpful and Efficient putting me at ease, removed my stitches without me feeling any discomfort.
I got text message
The James Cochrane Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Profile
We take pride in offering the highest standard of patient centred healthcare for the community of Kendal and the surrounding areas. Operating across 2 sites, we are the largest General Practice in the South Lakes area and offer a range of services at both. We offer some evening and weekend appointments.
We understand the importance of listening to our patients, and reflecting on feedback so that we can make improvements if necessary. Its also great to hear when we're making a positive difference!
Thank you for taking the time to share your experiences with us, we really appreciate it.
Resources
Short link to review The James Cochrane Practice: http://iwgc.net/ecatk