The James Cochrane Practice
Helme Chase Surgery, Burton Road, Kendal, Cumbria, LA9 7HR Also known as: Helme Chase Surgery, Maude Street Surgery 3,606 reviewsReviews
I have recently come out of hospital and needed the staples removing from my knee. [name removed] removed them and she was wonderful, they were out before I realised even though a couple of them were embedded. I mentioned that I needed to come back for blood tests and she offered to do them at the same time, which I was delighted at.
I also needed to see a dr the week before and I phoned the surgery, explained what was wrong and that I was quite distressed and they got me in the same afternoon.
I have had brilliant treatment and care.
Yours is an excellent practice. The flu jab procedure was very well organised with very little waiting.
Both my husband and I have had continuing good service from you. We really appreciate being able to talk with the Dr or the nurses. So thank you
I had an initial consultation and , to be certain, a second opinion was sought. Both medical staff were polite and showed concern for my welfare leading to a satisfactory conclusion
Dr [name removed] is a caring person who listened.
I have no problems at all with surgeries or staff and therefore gave 5 stars. The lower mark was for appointments, which is not exclusive to this surgery, so I thought 3 stars was fair.
The James Cochrane Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Profile
We take pride in offering the highest standard of patient centred healthcare for the community of Kendal and the surrounding areas. Operating across 2 sites, we are the largest General Practice in the South Lakes area and offer a range of services at both. We offer some evening and weekend appointments.
We understand the importance of listening to our patients, and reflecting on feedback so that we can make improvements if necessary. Its also great to hear when we're making a positive difference!
Thank you for taking the time to share your experiences with us, we really appreciate it.
Resources
Short link to review The James Cochrane Practice: http://iwgc.net/ecatk