The James Cochrane Practice
Helme Chase Surgery, Burton Road, Kendal, Cumbria, LA9 7HR Also known as: Helme Chase Surgery, Maude Street Surgery
3,606
reviews
Reviews
Recommend
Involvement
Cleanliness
Staff
Appointment
The James Cochrane Practice
2022-10-13
Person
5
5
0
13th October 2022
Following a phone appointment I was given an appointment at the surgery the same day which was very helpful.
Suggested improvements
Nothing
The James Cochrane Practice
2022-10-13
Person
4
5
0
13th October 2022
Telephone appointment given initially 10 days ahead . on the day of the call the nurse Practioner called and was able to see me later that day .
Suggested improvements
Nothing
The James Cochrane Practice
2022-10-13
Person
5
5
0
13th October 2022
My experience with [name removed] the nurse practitioner was very positive. [name removed] was kind. I felt she listened to me and was empathetic. She treated me as an individual human being and I didn't feel like I was just another patient. Thank you [name removed]
Suggested improvements
None
The James Cochrane Practice
2022-10-13
Person
2
5
0
13th October 2022
The care that I have received was of a good standard but the appointments are not easy to get.
Suggested improvements
I know it’s not always possible or feasible but appointments available sooner
The James Cochrane Practice
2022-10-13
Person
5
5
0
13th October 2022
Amazing [name removed] is always very good and understanding in every way
Suggested improvements
Nothing everything is good
The James Cochrane Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Profile
We take pride in offering the highest standard of patient centred healthcare for the community of Kendal and the surrounding areas. Operating across 2 sites, we are the largest General Practice in the South Lakes area and offer a range of services at both. We offer some evening and weekend appointments.
We understand the importance of listening to our patients, and reflecting on feedback so that we can make improvements if necessary. Its also great to hear when we're making a positive difference!
Thank you for taking the time to share your experiences with us, we really appreciate it.
Resources
Short link to review The James Cochrane Practice: http://iwgc.net/ecatk