The James Cochrane Practice
Helme Chase Surgery, Burton Road, Kendal, Cumbria, LA9 7HR Also known as: Helme Chase Surgery, Maude Street Surgery
3,606
reviews
Reviews
Recommend
Involvement
Cleanliness
Staff
Appointment
The James Cochrane Practice
2022-10-19
Person
5
5
0
19th October 2022
Easy to talk to and very informative
Suggested improvements
Nothing
The James Cochrane Practice
2022-10-19
Person
5
5
0
19th October 2022
Excellent as always. I use you and the NHS a huge amount on a weekly basis and whilst I've had some issues more often than not I am well looked after. The receptionists are wonderful and helpful.
Suggested improvements
I know its impossible but try to keep consistent GPs for appointments even if emergency appointments....hard I know but this is where my treatment becomes complicated or lacks.
The James Cochrane Practice
2022-10-19
Person
5
5
0
19th October 2022
Thank you very much to my surgeon who took time to talk me through everything and made me feel at ease. I was very impressed by the whole experience.
Suggested improvements
N/A
The James Cochrane Practice
2022-10-19
Person
3
5
0
19th October 2022
I came in for my flu jab and everything was very well organised.
Suggested improvements
Nothing really.
The James Cochrane Practice
2022-10-18
Person
4
5
0
18th October 2022
Takes to long to receive a reply - long queue on telephone
Suggested improvements
No comment
The James Cochrane Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Profile
We take pride in offering the highest standard of patient centred healthcare for the community of Kendal and the surrounding areas. Operating across 2 sites, we are the largest General Practice in the South Lakes area and offer a range of services at both. We offer some evening and weekend appointments.
We understand the importance of listening to our patients, and reflecting on feedback so that we can make improvements if necessary. Its also great to hear when we're making a positive difference!
Thank you for taking the time to share your experiences with us, we really appreciate it.
Resources
Short link to review The James Cochrane Practice: http://iwgc.net/ecatk