The James Cochrane Practice
Helme Chase Surgery, Burton Road, Kendal, Cumbria, LA9 7HR Also known as: Helme Chase Surgery, Maude Street Surgery
3,606
reviews
Reviews
Recommend
Involvement
Cleanliness
Staff
Appointment
The James Cochrane Practice
2022-10-18
Person
5
5
0
18th October 2022
I made an appointment the same day and was actually seen before time
Suggested improvements
Nothing this time
The James Cochrane Practice
2022-10-18
Person
4
5
0
18th October 2022
The surgery is so booked up, I had to go to Urgentcare at Kendal for treatment as there were no nurses available. Dog bite. If you need to see you doctor, no chance unle you book 3 weeks in advance. Not ideal..! Everyone at the surgeries is really pleasant, and none of this is their faut, just frustrating for them and patients. Problem is I cannot see this improving in the short term, if ever........ .!
Suggested improvements
I dont suppose this can be improved, not enough doctors or nurses. And so it goes on....
The James Cochrane Practice
2022-10-18
Person
3
5
0
18th October 2022
It can take a while to get to see or speak with a Doctor
Suggested improvements
Nothing comes to mind
The James Cochrane Practice
2022-10-18
Person
5
5
0
18th October 2022
I was there for the flu jab. Very efficient and all staff friendly.
Clean and quick.
Thank you
Suggested improvements
N/a
The James Cochrane Practice
2022-10-17
Person
4
5
0
17th October 2022
Service was great ( physio Simon) but I did have to wait 7 days
Suggested improvements
Nothing
The James Cochrane Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Profile
We take pride in offering the highest standard of patient centred healthcare for the community of Kendal and the surrounding areas. Operating across 2 sites, we are the largest General Practice in the South Lakes area and offer a range of services at both. We offer some evening and weekend appointments.
We understand the importance of listening to our patients, and reflecting on feedback so that we can make improvements if necessary. Its also great to hear when we're making a positive difference!
Thank you for taking the time to share your experiences with us, we really appreciate it.
Resources
Short link to review The James Cochrane Practice: http://iwgc.net/ecatk