The James Cochrane Practice
Helme Chase Surgery, Burton Road, Kendal, Cumbria, LA9 7HR Also known as: Helme Chase Surgery, Maude Street Surgery
3,609
reviews
Reviews
Recommend
Involvement
Cleanliness
Staff
Appointment
The James Cochrane Practice
2022-10-23
Person
4
5
0
23rd October 2022
Feel I am offered a telephone appointment and would prefer a face to face
Suggested improvements
I feel a real sense of you all trying your best to provide a good service
The James Cochrane Practice
2022-10-23
Person
5
5
0
23rd October 2022
Very efficient flu jab experience! Thank you
Suggested improvements
It was perfect-
My main complaint is how long it takes staying on the phone to make an appointment X
The James Cochrane Practice
2022-10-23
Person
5
5
0
23rd October 2022
Phoned up to book a flu jab, offered a suitable appointment within 2 weeks.
Suggested improvements
Nothing
The James Cochrane Practice
2022-10-23
Person
5
5
0
23rd October 2022
I thought it was run very well no complaints at all
Suggested improvements
Nothing
The James Cochrane Practice
2022-10-23
Person
4
5
0
23rd October 2022
I never really dealt with the receptionist and as for making an appointment it's such hard work and your on hold for ages whilst your in a cue and avaliable appointments are weeks away
Suggested improvements
Making appointments easier to get
The James Cochrane Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Profile
We take pride in offering the highest standard of patient centred healthcare for the community of Kendal and the surrounding areas. Operating across 2 sites, we are the largest General Practice in the South Lakes area and offer a range of services at both. We offer some evening and weekend appointments.
We understand the importance of listening to our patients, and reflecting on feedback so that we can make improvements if necessary. Its also great to hear when we're making a positive difference!
Thank you for taking the time to share your experiences with us, we really appreciate it.
Resources
Short link to review The James Cochrane Practice: http://iwgc.net/ecatk