the-james-cochrane-practice

The James Cochrane Practice

Helme Chase Surgery, Burton Road, Kendal, Cumbria, LA9 7HR Also known as: Helme Chase Surgery, Maude Street Surgery 3,612 reviews

Reviews

Recommend
Involvement
Cleanliness
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Appointment
 
Page 106 of 719
 
24th May 2024


I got the first available appointment, but would have like one sooner.

Suggested improvements
No

Experience
Involvement
Cleanliness
Staff
Rating not given.
Appointment
 
23rd May 2024


Great service never have a problem

Suggested improvements
Na

Experience
Involvement
Cleanliness
Staff
Appointment
 
23rd May 2024


I was very happy that I got an appointment so quickly. I was also very relieved when Dr [name removed] listened to me and put my mind at ease and made treatment possible. Thank you. The receptionist was very pleasant and helpful.

Suggested improvements
Not on this occasion.

Experience
Involvement
Cleanliness
Staff
Appointment
 
23rd May 2024


Excellent care throughout. Routine test so no involvement with front desk but never any problem.

Suggested improvements
No, it is all fine.

Experience
Involvement
Cleanliness
Staff
Rating not given.
Appointment
 
23rd May 2024


Very difficult to get an appointment with the doctors and nurses.

Suggested improvements
Get more medical staff.

Experience
Involvement
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Appointment
 
 

Page 106 of 719

The James Cochrane Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

Profile

We take pride in offering the highest standard of patient centred healthcare for the community of Kendal and the surrounding areas. Operating across 2 sites, we are the largest General Practice in the South Lakes area and offer a range of services at both. We offer some evening and weekend appointments.

We understand the importance of listening to our patients, and reflecting on feedback so that we can make improvements if necessary. Its also great to hear when we're making a positive difference!

Thank you for taking the time to share your experiences with us, we really appreciate it.

Resources

Short link to review The James Cochrane Practice: http://iwgc.net/ecatk