The Boileau Road Surgery

The Boileau Road Surgery 2024-02-23 Person 3 5 0

Hi The receptionist is rude when’re I sold to her on phone nd otherwise too She nvr understand our concern or nvr see the how serious issue.. I requested her many times in many occasions But all Docs are too nice nd helpful Regards Ria aggarwal

You should see if patient ask for emergency help like to see the doc or anything u should give the appointment Nd more clam with people

The Boileau Road Surgery 2023-11-07 Person 4 5 0

This is what I think

It could be easier to book an appointment but this is a problem across the NHS, not just at BRS

The Boileau Road Surgery 2023-11-06 Person 5 5 0

I had an appointment with Nurse Lucy.

Everything was good.

The Boileau Road Surgery 2023-11-06 Person 5 5 0

Very happy with the appointments availability

N/A

The Boileau Road Surgery 2023-10-11 Person 0 5 0

I had an appointment on Tuesday 10th October at 2.30pn. The appointment was cancelled because e the doctor was off sick. I was told (in the text) to call at 11am to rebook. When I called at 11am there was a prerecorded message saying no more calls could be put in the queue and I had to call back. I tried again yesterday and again today and the phone just rang.

Called me to rebook my appointment l. I waited three Weeks for this appointment and it was cancelled and now I can’t get a new one.