Mill Road Surgery

Mill Road Surgery 2023-12-07 Person 4 5 0

It isn't always easy to get an appointment with the gp,I suppose it depends how urgent is and if you manage to phone early enough. I used to make appointments via online but this service has been removed which is a shame. I'm not even sure what GPS are there any more,my regular gp has left sadly

Find the nurses manual BP machine as sitting in the corridor is not the best

Mill Road Surgery 2023-12-07 Person 1 5 0

The appointment was a telephone one and the doctor called me, the daughter but not my mum..he said he’d speak to her and he didn’t.. I have power of attorney so I can understand that.however the doctor was supposed to arrange a face to face appointment but didn’t.. I’m in the dark about what happens next?

Make a face to face appointment

Mill Road Surgery 2023-12-07 Person 5 5 0

I feel very lucky to be at mill rd surgery, all staff are fantastic and go above and beyond. Thankyou

I was very happy with the service

Mill Road Surgery 2023-12-07 Person 4 5 0

It’s much more difficult than pre-Covid - the very long message before you get choices is off-putting. No longer any continuity because you never know which GP you will see.

I was sent to hospital for blood tests but wasn’t told I needed my NHS number to do so. I managed to get it by going outside the hospital to get 4G to access the NHS app. But what if I didn’t have a phone with internet - older patients may not have been able to access their number, meaning a wasted trip. Not sure why I couldn’t have my blood taken by practice nurse at my GP surgery.

Mill Road Surgery 2023-12-07 Person 4 5 0

Appointments are taken very quickly every morning - I’m very lucky that I don’t need to see a doctor often but when I do I can’t fault their commitment to do the best for me The reception staff are good at getting results online quickly for patients which means I don’t have to ring the surgery for results

If a HCA or nurse is running late it would be helpful to get a text telling you that