Reviews
Mill Road Surgery
2023-12-07
Person
5
5
0
7th December 2023
The doctors are all very helpful and compassionate and listen to concerns and discuss possible options rather than being dismissive I happy being under their care
I like using texts
Suggested improvements
I do find that ant customised messages on the prescription requests are not read, it would be useful to receive a text if there’s an issue instead of ignoring it.
Emails or texts would be useful for asking questions about results
When sending out telephone appointments a approximate time would be useful because of work
Mill Road Surgery
2023-12-07
Person
4
5
0
7th December 2023
I checked in on the screen so no receptionist needed.
Suggested improvements
No
Mill Road Surgery
2023-12-07
Person
4
5
0
7th December 2023
I didn’t have a physical appointment, it was receptionist & a nursing professional so can’t comment about the state of the surgery
Suggested improvements
Obviously a face-to-face appointment but these are rare nowadays
Mill Road Surgery
2023-12-07
Person
5
5
0
7th December 2023
Always friendly helpful staff, nurses and Drs
Suggested improvements
N/A
Mill Road Surgery
2023-12-07
Person
5
5
0
7th December 2023
The team at Mill Road gave me the advice and support I needed following a bereavement. I was very grateful for their help and empathy.
Suggested improvements
Not applicable.
Resources
Short link to review Mill Road Surgery: http://iwgc.net/eccod