Mill Road Surgery

Mill Road Surgery 2024-04-30 Person 4 5 0

Feel that it depends which receptionist answers the phone, some of the newer ones have an indifferent attitude and seem to be more interested in making judgments whether you need to speak to a doctor or not. I’m not sure what their remit is but I don’t feel that sufficient care is taken

Although the doctors are good, the first point of contact is the receptionist whether by phone or in person, this is an area where improvement is required. I’m not trying to cast aspersions about all the receptionist’s and realise they are probably busy people, but I feel some of them need more training regarding social etiquette and should have a standard dress attire more fitting with the environment they work in

Mill Road Surgery 2024-04-29 Person 4 5 0

Excellent surgery, excellent staff, always satisfied.

Given the mess the NHS is in and the hoops doctors have to go through I don't think they could be any better

Mill Road Surgery 2024-04-29 Person 5 5 0

Staff were friendly, was my first time going doctors by myself and i wasn’t waiting long at all

Nothing

Mill Road Surgery 2024-04-29 Person 4 5 0

Efficient and responsive practice. Polite staff Telephone enquiry as well as appointments takes time before someone answers the phone.

Quick telephone answering service and appoint ment with doctors.

Mill Road Surgery 2024-04-29 Person 5 5 0

I had no problems at all and was very pleased regarding my care.

I cannot think of anything.