Clarkson Surgery

De-Havilland Road, Wisbech, Cambs, England, PE13 3AN
684 reviews

Reviews

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Page 133 of 137
 
22nd June 2023


As with all surgeries in the pitifully underfunded time we live in, an actual GP appointment remains a mythical and unobtainable prize. However, a phone call from one is not impossible, I'm sure it rightfully depends on how close to death you are. The lovely nurses and pharmacy are always available reasonably quickly and are very helpful and caring. Reception staff are mostly helpful and cheerful, there are one or two exceptions. It may ages to creep up the endless telephone queue but you'll get there eventually. The town's population has increased massively but the facilities sadly have not.

Suggested improvements
Appoint six more GP's who will actually stay for more than 6 months

Experience
Involvement
Cleanliness
Rating not given.
Staff
Rating not given.
Appointment
 
22nd June 2023


I was there just for blood tests with a nurse so getting an appointment was easy, especially as it was the surgery who text me to make the appointment, I went in on time, and the nurse was very fast and I was out in a few minutes

Suggested improvements
This time there is nothing that could have been done better

Experience
Involvement
Cleanliness
Staff
Appointment
 
22nd June 2023


It takes along time to get through on the phone and then you are normally only offered a phone call with a Doctor and don't actually get an appointment face to face. As with nurses is easy to get appointments

Suggested improvements
You have been asked for some letters to be sent to Portsmouth Hospital for my Bariatric Surgery about my Sleep Apnea and was requested about 3 months ago and still has not been sent information they have told me. This is delaying my surgery

22nd June 2023
Response from Clarkson Surgery

Please contact the surgery to discuss this with a secretary.

Experience
Involvement
Cleanliness
Staff
Appointment
 
22nd June 2023


I had a blood test this morning with Lisa, I am extremely anxious around needles and she was exceptional. She made me feel so calm and when I unfortunately fainted she was very helpful (as were the other ladies). Thank you very much!

Suggested improvements
N/a

Experience
Involvement
Cleanliness
Staff
Appointment
 
22nd June 2023


Very annoying trying to get appointments especially face to face.

Suggested improvements
We need to see someone as over the telephone it is useless.

Experience
Involvement
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Page 133 of 137

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Resources

Short link to review Clarkson Surgery: http://iwgc.net/ecb6t