Clarkson Surgery

Clarkson Surgery 2023-06-21 Person 1 5 0

I have asked several times lately to have a face to face appointment with a doctor in order to get my feet seen. All I am offered are telephone appointments, where my problem can not be seen. The last doctor I talked to was quite rude to me & would not listen to me trying to explaine my problems.

Listen to your patients, see your patients everyone else has gone back to their jobs, why have the doctors not done the same?

Clarkson Surgery 2023-06-21 Person 1 5 0

After going miu this am and being told they don’t see u see 2s I was told she wasn’t critical enough for a&e but should be seen by gp again today… after a 50 minute wait to get through to the surgery this am (I called at 8.50am) I was told she doesn’t need to be seen abd continur wit inhaler we were prescribed if she gets worse to go to a&e… not the best as was told be miu she needed to be seen at doctors surgery!!

Given me an appointment for my 15month old baby

Clarkson Surgery 2023-06-21 Person 4 5 0

Surgery was proactive in Inviting me for LTC review, with an appt at a time that suited. I was called in on time, the clinician was friendly, respectful and knowledgeable. It was a “ one stop” appointment where everything that was needed ( including blood tests) was completed. A completely positive experience.

On this occasion, nothing to be improved….keep this level of service up!

Clarkson Surgery 2023-06-20 Person 2 5 0

Long long wait on the phone only to be passed onto a Licom

The problem I was trying to get looked at was just told try other medication

Clarkson Surgery 2023-06-20 Person 3 5 0

Had a positive experience.

Very long wait on phone .