Reviews
I rang the surgery at 8.30 expecting a queue but was pleasantly surprised. Explained I would like to talk to a doctor who rang me back that morning. Very happy with how things went today
Nurse Practitioner always able to book next appointment for change of wound dressing. Far easier than trying to telephone for an appointment, where queues are often unacceptable and receptionists are understandably stressed.
I phoned at 08.30hours, spoke to receptionist very helpful, nurse practitioner rang back, diagnosed symptoms, sent prescription to Boots and was collected within the next hour. Helen the nurse practitioner was fantastic and professional.
Getting an appointment is now unacceptably difficult. After a lifetime of paying to support the national health service it should be easy and straight forward. It is not.
Spent ages waiting for my turn in the queue. When the receptionist finally answered I had to explain my symptoms and told her I had taken a Covid test and was negative. I was asked to wait whilst she spoke to a practitioner. Eventually after 2-3 mins she returned to the phone and said a practitioner would phone me when they were available. A while later I received a call and I had to re-explain my symptoms. I was asked a few questions and then the practitioner advised me to see a pharmacist and get some relief. I pointed out I had already bought some medicine and it did not seem to make much difference. The practitioner told me if I talk to a pharmacist they can give me the best treatment. This whole episode took in excess of 10 mins
Resources
Short link to review Clarkson Surgery: http://iwgc.net/ecb6t