Hemamm has been great during my titration. He has listened to my questions and explained some of the form filling procedures I was struggling to understand. He had good insight and related issues I was facing with ways he has faced similar problems himself.
He used encouragement when things were going well and made sure to check in with me when he was concerned about something.
I felt that Hemamm had the right mix of professional and compassionate tone when he communicated with me via the portal.
always responsive
I was listened to and supported the whole way.
Things to improve on:
At times I found it hard to pick out the information requested of me when there was lots of instructions. I also struggle typing out my thoughts as I can be misunderstood, so there were times when I wanted to speak to someone over the phone for instant clarification.
He listened to me, explained things well and often more than once if I requested clarity, responded to my messages in a timely manner and was always polite and understanding.
Prompt response times, even on weekends. Listened to everything i had to say and made me feel like i was number 1.
Mr Hemamm Al-Kaillany was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
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Profile
My name is Hemamm , I am a Pharmacist. I have a Master of Pharmacy MPHARM where I graduated in University of Portsmouth (come on Pompey!!) and did my post-graduate certificate in Prescribing in the beautiful University of Reading. I have worked across all healthcare settings including community, hospital, primary care, urgent care, health injustice, and remote. Currently, I work as an ADHD specialist pharmacist titrating patients remotely to ensure they feel their ADHD control is good. I also consult patients remotely at Babylon Health , which is a GP Service I thoroughly enjoy the new way of working of digital healthcare, as it gives access and convenience to patients. I have a special interest in Medical Cannabis and will be developing myself into this field of practice. I am an active gym member and have a passion for healthy living as well as forest and nature bathing. I love cooking and exploring new recipes and dishes.
Resources
Short link to review Mr Hemamm Al-Kaillany: http://iwgc.net/eoqpi