West Berkshire Community Hospital

Benham Hill, London Road, Thatcham, England, RG18 3AS
 
3,434 reviews

Reviews

Recommend
Dignity/Respect
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Information
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Staff

Reviews

 
Page 291 of 344
 
Review of Minor Injuries Unit – West Berkshire Community Hospital (WBCH)
14th December 2022


[name removed] and [name removed] on reception we’re lovely !!! Fabulous service thank you !!

Suggested improvements
Nothing fab service

Staff
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of MSK Physiotherapy - WBCH
12th December 2022


Very knowledgeable, good personal skills and appropriate treatment advised, with review at agreed stage.

Suggested improvements
Nothing comes to mind

Staff
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of Community Wards West Berkshire Community Hospital - Highclere and Donnington Wards
12th December 2022


Good

Suggested improvements
Nothing

Staff
Safety
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of MSK Physiotherapy - WBCH
11th December 2022


I was treated very professionally and with kindness and [name removed] callaway.

Suggested improvements
None that I can think of.

Staff
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of Community Geriatrician - West Berkshire Community Hospital
11th December 2022


Suggested improvements
Maybe a several questions at the end is there anything you feel we haven't covered today which you had like to tell us about?

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of Community Geriatrician - West Berkshire Community Hospital
11th December 2022



Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of Community Geriatrician - West Berkshire Community Hospital
11th December 2022


There was ensure time to discuss my problems and Dr. [name removed] made feel at ease and easy to talk too me.

Suggested improvements
Reduce your follow up time.

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of Community Wards West Berkshire Community Hospital - Highclere and Donnington Wards
9th December 2022


Happy

Suggested improvements
Nothing

Staff
Safety
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of Minor Injuries Unit – West Berkshire Community Hospital (WBCH)
8th December 2022


The whole process for me, has been difficult and like a fight for answers. When I got to this appointment I was nervous because of my previous experiences, but this was quickly put to ease by the lovely [name removed] (I think that was his name). I really appreciated his understanding and the open conversation. My mum was with me and he was happy to remind her we were there for me when she started to ramble a bit. I’m so grateful.

Suggested improvements
I don’t understand the waiting time considering the appointment is booked for a certain time, but I’m sure that’s generally the case. Nothing really to criticise otherwise.

Staff
Safety
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of Community Wards West Berkshire Community Hospital - Highclere and Donnington Wards
7th December 2022


Happy with answers

Suggested improvements
No

Staff
Safety
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
 
Page 291 of 344
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