West Berkshire Community Hospital
Benham Hill, London Road, Thatcham, England, RG18 3AS
3,434
reviews
Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
West Berkshire Community Hospital
2023-04-25
Person
5
5
0
Review of Minor Injuries Unit – West Berkshire Community Hospital (WBCH) - Children's
25th April 2023
After a few visits with my daughter i was extremely happy with all that happened. From the wait times, the care and just how lovely all the staff were.
Suggested improvements
I couldn't comment as litrally everything has been soo smooth at our visits.
West Berkshire Community Hospital
2023-04-25
Person
5
5
0
Review of MSK Physiotherapy - WBCH
25th April 2023
I found no issues
Suggested improvements
No not really
West Berkshire Community Hospital
2023-04-24
Person
5
5
0
Review of Nutrition & Dietetics - Outpatient Adult - West Berkshire Community Hospital Clinic
24th April 2023
I have been under this service for a number of years and I have had great consistent care
Suggested improvements
Nothing
West Berkshire Community Hospital
2023-04-24
Person
5
5
0
Review of MSK Physiotherapy - WBCH
24th April 2023
All went well, and I was given good advice
Suggested improvements
N/a
West Berkshire Community Hospital
2023-04-24
Person
5
5
0
Review of MSK Physiotherapy - WBCH
24th April 2023
Impeccable service.
Suggested improvements
Only problem I have encountered is with parking. If appointment is A.M. then you have to turn up 20 minutes to half an hour before to try an secure a parking space.
West Berkshire Community Hospital
2023-04-24
Person
5
5
0
Review of MSK Physiotherapy - WBCH
24th April 2023
Friendly and helpful but yet professional. [name removed] gave me confidence in the advice and plan of treatment given.
Suggested improvements
Could not have been improved.
West Berkshire Community Hospital
2023-04-24
Person
5
5
0
Review of Podiatry - West Berkshire Community Hospital
24th April 2023
The person and nurse I saw very very good and explained everything to me
Suggested improvements
Nothing really
West Berkshire Community Hospital
2023-04-23
Person
5
5
0
Review of Podiatry - West Berkshire Community Hospital
23rd April 2023
I found very good
Suggested improvements
None
West Berkshire Community Hospital
2023-04-22
Person
5
5
0
Review of MSK Physiotherapy - WBCH
22nd April 2023
Good treatment
Suggested improvements
Nothing
West Berkshire Community Hospital
2023-04-21
Person
5
5
0
Review of MSK Physiotherapy - WBCH
21st April 2023
Overall I couldn't have asked for more from [name removed], his knowledge and expertise really got me to where I needed to be. I felt comfortable expressing all of my concerns and each were considered and catered for. Visit frequency was great, and I feel I got discharged at an appropriate time. [name removed] was great to talk to and everything one could hope for in a physiotherapist.
Suggested improvements
Getting referred to MSK was challenging. This sits outside of the service I am reviewing but had I been referred sooner, I feel like I would have made recovery progress much sooner.
Before I was referred to West Berkshire Community Hospital, I attended physiotherapy in Newbury (next door to Strawberry medical centre), this was very very poor in comparison. Communication was lacking, and I felt like the physio was just giving me generic exercises from a book, rather than engaging with me in an attempt to address the underlying issue.