West Berkshire Community Hospital

Benham Hill, London Road, Thatcham, England, RG18 3AS
 
3,438 reviews

Reviews

Recommend
Dignity/Respect
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Staff

Reviews

 
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Review of Podiatry - West Berkshire Community Hospital
24th April 2023


The person and nurse I saw very very good and explained everything to me

Suggested improvements
Nothing really

Staff
Listened to
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Involvement
Ease and Accessibility
Facilities
Experience
 
Review of Podiatry - West Berkshire Community Hospital
23rd April 2023


I found very good

Suggested improvements
None

Staff
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Involvement
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Review of MSK Physiotherapy - WBCH
22nd April 2023


Good treatment

Suggested improvements
Nothing

Staff
Listened to
Information
Involvement
Ease and Accessibility
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Experience
 
Review of MSK Physiotherapy - WBCH
21st April 2023


Overall I couldn't have asked for more from [name removed], his knowledge and expertise really got me to where I needed to be. I felt comfortable expressing all of my concerns and each were considered and catered for. Visit frequency was great, and I feel I got discharged at an appropriate time. [name removed] was great to talk to and everything one could hope for in a physiotherapist.

Suggested improvements
Getting referred to MSK was challenging. This sits outside of the service I am reviewing but had I been referred sooner, I feel like I would have made recovery progress much sooner. Before I was referred to West Berkshire Community Hospital, I attended physiotherapy in Newbury (next door to Strawberry medical centre), this was very very poor in comparison. Communication was lacking, and I felt like the physio was just giving me generic exercises from a book, rather than engaging with me in an attempt to address the underlying issue.

Staff
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Involvement
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Review of MSK Physiotherapy - WBCH
20th April 2023


I was given my treatment with care and informed what was going to happen each step along the way and was listened to.

Suggested improvements
Nothing.

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Involvement
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Review of MSK Physiotherapy - WBCH
20th April 2023


Very Good and professional

Suggested improvements
N/a

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Listened to
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Involvement
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Experience
 
Review of Community Wards West Berkshire Community Hospital - Highclere and Donnington Wards
20th April 2023


Because I mean them

Suggested improvements
Nothing

Staff
Safety
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Rating not given.
Experience
 
Review of Integrated Pain and Spinal Service - Spine - WBCH
19th April 2023


From when I checked in till I left I found the service excellent! Thank you

Suggested improvements
Nothing

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Information
Involvement
Ease and Accessibility
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Experience
 
Review of MSK Physiotherapy - WBCH
18th April 2023


[name removed] the physio accessor that I saw on my first appointment was very thorough and understanding and kind

Suggested improvements
None that I have experienced

Staff
Listened to
Information
Involvement
Ease and Accessibility
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Experience
 
Review of MSK Physiotherapy - WBCH
18th April 2023


Good experience

Suggested improvements
Could have received exercises emailed sooner took 3 days

Staff
Listened to
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Involvement
Ease and Accessibility
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Page 255 of 344
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Resources

Short link to review West Berkshire Community Hospital: http://iwgc.net/eb6ez