West Berkshire Community Hospital
Benham Hill, London Road, Thatcham, England, RG18 3AS
3,438
reviews
Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
West Berkshire Community Hospital
2023-07-25
Person
5
5
0
Review of Minor Injuries Unit – West Berkshire Community Hospital (WBCH)
25th July 2023
Swift appointment from very friendly lady ([name removed]) then equally efficient assistance from [name removed]. Impressed
Suggested improvements
It's always galling to have to pay for hospital parking!
West Berkshire Community Hospital
2023-07-25
Person
5
5
0
Review of MSK Community Specialist Service - Lower Limb - WBCH
25th July 2023
[name removed] was lovely and very empathetic
Suggested improvements
All went very well thank you
West Berkshire Community Hospital
2023-07-24
Person
4
5
0
Review of Minor Injuries Unit – West Berkshire Community Hospital (WBCH)
24th July 2023
I was not kept waiting too long and the process was efficient. The staff were friendly and we were not stressed. it was possible to get a cup of tea.
Suggested improvements
I was on crutches and needed the minor injuries unit. Although there is a door off the car park, patients are forced to walk four sides of a square to get back where they could have started from. The design seems faulty when walking is a struggle. this was compounded by the fact I had to stand for quite a while in a queue which was barely moving as only one member of staff was at reception, and she was dealing with a phone call. There were others around behind the desk, but none came to help, so I had a long and uncomfortable stand!
West Berkshire Community Hospital
2023-07-24
Person
5
5
0
Review of MSK Community Specialist Service - Lower Limb - WBCH
24th July 2023
I found I was put at ease and all my questions were answered over all a very satisfyied
Suggested improvements
Nothing it was all satisfactory!
West Berkshire Community Hospital
2023-07-23
Person
5
5
0
Review of Minor Injuries Unit – West Berkshire Community Hospital (WBCH)
23rd July 2023
[name removed] was superb in every way. From the time she first called out my name to saying goodbye at the end she was very professional with a lovely sense of humour.
Thank you [name removed]. X
Suggested improvements
None, just keep up the good work being done by all.
West Berkshire Community Hospital
2023-07-22
Person
5
5
0
Review of MSK Physiotherapy - WBCH
22nd July 2023
[name removed] was very good and a future plan was agreeing
Suggested improvements
Perfect
West Berkshire Community Hospital
2023-07-21
Person
5
5
0
Review of MSK Physiotherapy - WBCH
21st July 2023
Was very good explain all the exercises well and see how you getting on and what else you are doing to help with the progress and is very positive and give you encouragement
Suggested improvements
All good
West Berkshire Community Hospital
2023-07-21
Person
5
5
0
Review of Integrated Pain and Spinal Service - Pain - WBCH
21st July 2023
[name removed] was brilliant covered everything in a very kind and empathetic way.
Suggested improvements
Nothing I can think off
West Berkshire Community Hospital
2023-07-21
Person
5
5
0
Review of Podiatry - West Berkshire Community Hospital
21st July 2023
The staff were friendly approachable and professional.
Suggested improvements
N/A
West Berkshire Community Hospital
2023-07-21
Person
5
5
0
Review of Podiatry - West Berkshire Community Hospital
21st July 2023
Efficient friendly kind listener
Suggested improvements
No