West Berkshire Community Hospital

Benham Hill, London Road, Thatcham, England, RG18 3AS
 
3,444 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
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Staff

Reviews

 
Page 220 of 345
 
Review of Podiatry - West Berkshire Community Hospital
27th July 2023


Our daughter has autism and the team that treated her were really patient and understanding. Explaining everything every step of the way. Excellent care.

Suggested improvements
Nothing at all

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of Community Wards West Berkshire Community Hospital - Highclere and Donnington Wards
27th July 2023


The care I received was incredible absolutely spotless the staff absolutely fantastic and caring very professional I couldn’t of had better care a credit to each and everyone who looked after me and my family xx

Suggested improvements
You couldn’t have done anything more

Staff
Safety
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of Podiatry - West Berkshire Community Hospital
27th July 2023


A great friendly hospital with adequate cheap parking. I just wish there were more services so i never had to go to the Royal Berks again!

Suggested improvements
A great friendly hospital with adequate cheap parking. I just wish there were more services so i never had to go to the Royal Berks again!

Staff
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of Podiatry - West Berkshire Community Hospital
27th July 2023


The staff were very friendly and efficient.

Suggested improvements
All was good.

Staff
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Involvement
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Review of MSK Physiotherapy - WBCH
25th July 2023


The answers I gave were true The excellent [name removed] is a total credit To the services at Thatcham

Suggested improvements
No

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of Minor Injuries Unit – West Berkshire Community Hospital (WBCH)
25th July 2023


Swift appointment from very friendly lady ([name removed]) then equally efficient assistance from [name removed]. Impressed

Suggested improvements
It's always galling to have to pay for hospital parking!

Staff
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of MSK Community Specialist Service - Lower Limb - WBCH
25th July 2023


[name removed] was lovely and very empathetic

Suggested improvements
All went very well thank you

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of Minor Injuries Unit – West Berkshire Community Hospital (WBCH)
24th July 2023


I was not kept waiting too long and the process was efficient. The staff were friendly and we were not stressed. it was possible to get a cup of tea.

Suggested improvements
I was on crutches and needed the minor injuries unit. Although there is a door off the car park, patients are forced to walk four sides of a square to get back where they could have started from. The design seems faulty when walking is a struggle. this was compounded by the fact I had to stand for quite a while in a queue which was barely moving as only one member of staff was at reception, and she was dealing with a phone call. There were others around behind the desk, but none came to help, so I had a long and uncomfortable stand!

Staff
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of MSK Community Specialist Service - Lower Limb - WBCH
24th July 2023


I found I was put at ease and all my questions were answered over all a very satisfyied

Suggested improvements
Nothing it was all satisfactory!

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of Minor Injuries Unit – West Berkshire Community Hospital (WBCH)
23rd July 2023


[name removed] was superb in every way. From the time she first called out my name to saying goodbye at the end she was very professional with a lovely sense of humour. Thank you [name removed]. X

Suggested improvements
None, just keep up the good work being done by all.

Staff
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
 
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