warwick-hospital

Warwick Hospital

Lakin Road, Warwick, England, CV34 5BW
 
162,694 reviews

Reviews

Recommend
Dignity/Respect
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Staff

Reviews

 
Page 139 of 15392
 
Review of A & E
5th April 2023


As I have come to expect from this excellent hospital both doctors and nursing staff have great people skills as well as high medical competence. This time the radiologist was especially helpful and informative and nurses went out of their way to make me as comfortable as possible.

Suggested improvements
Please ask receptionists to talk to the person in the wheelchair as well as the person pushing the chair! There could have been more help to get me from Minor injuries to the car - the receptionist was keen to say that she could not leave her post rather than suggesting who might be able to help - in the end it was other out-patients!

Experience
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Rating not given.
Staff
 
Review of A & E
5th April 2023


I don’t know what I’m expected to say here.

Suggested improvements
Very disturbing to see how casual and almost uncaring the reception staff appeared to be when confronted by a couple of emergencies which I witnessed while waiting in A and E. My treatment was fine but I felt very insecure when I saw Reception’s attitude to real emergencies. Most unsettling and that is my abiding experience of my day in A and E. The doctors and triage nurses were very good though.

Experience
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Review of A & E
5th April 2023


When first attending A&E reception orders were barked at me by the receptionist, I got the impression that by asking for help I had somehow inconvenienced her in a very big way simply because I hadn’t spoken into the microphone in the screen and was in a wheelchair due to the two 3inch nails with wood attached sticking into my foot I was actually quite pleased to be directed to the minor injuries dept where the receptionist was very helpful and friendly as was the nurse who treated the injury the four hour wait was tiresome but necessary, I have always received excellent treatment and support from Warwick Hospital and I am hugely grateful for the treatment I receive there, and very aware of the current situation so imagine the receptionist was having a bad day it happens to us all.

Suggested improvements
Nothing without proper funding I know the pressures nhs staff are under,

Experience
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Rating not given.
Staff
 
Review of A & E
5th April 2023


N/a

Suggested improvements
None

Experience
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Rating not given.
Staff
 
Review of A & E
5th April 2023


I brought my son in to be seen with croup, the staff reacted quickly and were so lovely to us. My son is 1 and was quite distressed when he came in, all of the staff made their best efforts to cheer him and keep him happy while we were there all while making sure he was okay and getting him on the road to recovery.

Suggested improvements
Nothing the staff were wonderful.

Experience
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Staff
 
Review of A & E
5th April 2023


Staff did not follow doctors guidance and prescribe correct medication Lied and falsified number of nebulisers given. Doctor prescribed 4 per day 7 attempts to carry out blood sugar test

Suggested improvements
I have great concerns regarding the Oken ward. I had to validate the medication I required and then argue on more than one occasion with the nursing staff as they were providing me the incorrect medication. I was also lied to bout the number of nebulisers I had in one day. There was no compassion or care from a number of nurses on the ward.

Experience
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Review of A & E
5th April 2023


Quick service. Detailed info’s. Very friendly in theatre

Suggested improvements
Less repetition of same questions

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Review of A & E
5th April 2023


.

Suggested improvements
.

Experience
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Cleanliness
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Review of A & E
5th April 2023


I came in by ambulance treated extremely well by the paramedics. The hospital staff equally were kind and considerate, explaining what was going on and keeping me comfortable. There were obviously delays as blood tests and X-rays were performed and revued but I was kept comfortable and reassured at all times. Thanks to everyone!

Suggested improvements
Nothing that I can think of

Experience
Dignity/Respect
Involvement
Information
Cleanliness
Safe
Food
Rating not given.
Staff
 
Review of A & E
5th April 2023


The service throughout was excellent. Everyone I dealt with was friendly and professional and spoke to me with respect, keeping me updated at each point.

Suggested improvements
Nothing that I can think of.

Experience
Dignity/Respect
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Food
Rating not given.
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Page 139 of 15392

Warwick Hospital was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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