The Whiteleaf Centre

Bierton Road, Aylesbury, England, HP20 1EG Also known as: Buckinghamshire Recovery College
 
2,113 reviews

Reviews

Recommend
Dignity/Respect
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Reviews

 
Page 58 of 203
 
Review of Aylesbury Vale Crisis and Home Treatment Team
7th May 2023


The discussion and involvement.


Listened to
Involved
Communication
Staff
Time to talk
Family Involved
Contact Information
FFT Experience
 
Review of Aylesbury Vale Crisis and Home Treatment Team
7th May 2023



Listened to
Involved
Communication
Staff
Time to talk
Family Involved
Contact Information
FFT Experience
 
Review of Aylesbury Vale Crisis and Home Treatment Team
7th May 2023


I was seen quickly after the referral and was not over spoken when talking.

Suggested improvements
I thought it was a good service so no improvement.

Listened to
Involved
Communication
Staff
Time to talk
Family Involved
Contact Information
FFT Experience
 
Review of Aylesbury Vale Crisis and Home Treatment Team
7th May 2023



Listened to
Involved
Communication
Staff
Time to talk
Family Involved
Contact Information
FFT Experience
 
Review of Aylesbury Vale Crisis and Home Treatment Team
7th May 2023


I was listened to and was able to talk about the struggles I have been facing.


Listened to
Involved
Communication
Staff
Time to talk
Family Involved
Contact Information
FFT Experience
 
Review of Aylesbury Vale Crisis and Home Treatment Team
30th April 2023


Literally nothing good!! It was terrible

Suggested improvements
Lack of person centred care to the individual (me) Patient liaison service nurse who referred me said they’d include stressors around unknown call times, I also mentioned this at appt and explained the anxiety around it but wasn’t listened to it. No actual support, just given advice to contact outside agencies basically When did recommend something with mental health services, SUN, it’s not even up and running and didn’t couldn’t even give details about what it was or involved. I had to look this up online afterwards cos no information was given. Also being told about group stuff despite me saying groups are not for me! Did have a follow up call which was basically just, ‘try these meds and wait for psychology still’ it’s been nearly 2 years!!!!! Oh and And I had to chase my GP to actual get a prescription rather then at least be given the first one by whiteleaf. Each time I’ve had contact with them, it’s been pointless because no actual help comes from it. And I do not look forward to if/when the next time I’m referred to them. The system and service is wholly inadequate and yet services/professionals are still surprised about the rate of mental health and suicides increasing. Hardly surprising when there is literally no support

Listened to
Involved
Communication
Staff
Time to talk
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FFT Experience
 
Review of Aylesbury Vale Crisis and Home Treatment Team
28th April 2023


Offered material to take away I get frustrated he is only doing his best.


Dignity/Respect
Involvement
Information
Staff
Experience
 
Review of Aylesbury Vale Crisis and Home Treatment Team
28th April 2023


Listened, good communication explanation.

Suggested improvements
Nothing.

Listened to
Involved
Communication
Staff
Time to talk
Family Involved
Rating not given.
Contact Information
FFT Experience
 
Review of Aylesbury Vale Crisis and Home Treatment Team written by
28th April 2023


Made me feel calm and listened to.

Suggested improvements
N/A.

Dignity/Respect
Involvement
Information
Staff
Experience
 
Review of Aylesbury Vale Crisis and Home Treatment Team
28th April 2023


Was comfortable and at ease.


Listened to
Involved
Communication
Staff
Time to talk
Family Involved
Contact Information
FFT Experience
 
 
Page 58 of 203
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Resources

Short link to review The Whiteleaf Centre: http://iwgc.net/ecg4z