Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
The Royal Marsden Hospital (Sutton)
2019-05-23
Person
4
5
0
Review of McElwain Ward
23rd May 2019
- Since our last stay the nurses have been much better at helping us deal with pain (quicker response).
- Procedures have been much better - in that we haven't been left too very nil by month and better communication.
- Please check before entering cubicle (in case using commode!).
The Royal Marsden Hospital (Sutton)
2019-05-23
Person
4
5
0
Review of Medical Day Unit (Sutton)
written by a patient
23rd May 2019
Treatment fine.
A bit inflexible in schedule slots. I needed this to be made earlier (for a revision).
But it could not be done.
Lovely nurses!
The Royal Marsden Hospital (Sutton)
2019-05-23
Person
4
5
0
Review of PET/CT
written by a patient
23rd May 2019
Very well organised. Professional and courteous.
The Royal Marsden Hospital (Sutton)
2019-05-23
Person
5
5
0
Review of McElwain Ward
23rd May 2019
Sophie's care was absolutely fantastic, as was the understanding and care for us, considering our pregnancy.
The only area we feel could be improved would be the ward rules at bedtime.
Sophie, being 2.5 yrs old was very tired and ready to go to sleep by 7:30 pm most nights but unfortunately was unable to due to loud televisions, music and lights. We often found these didn't turn off until nearer 10 or 11 pm which resulted in an extremely tired 2 year old (and us). We also found because the lights were still on some nurses didn't whisper which also stopped Sophie from sleeping. We recognise medications do impact sleep however, some parents may like to try and keep a bedtime routine and this should be encouraged.
The Royal Marsden Hospital (Sutton)
2019-05-23
Person
5
5
0
Review of Outpatients Department Sutton
written by a family member
23rd May 2019
They have kept us very much in the loop with my meces care and mostly explained things very well.
They have been very thorough with any worries she's had.
The Royal Marsden Hospital (Sutton)
2019-05-23
Person
4
5
0
Review of Bud Flanagan Ambulatory Care
written by a patient
23rd May 2019
All staff v caring. Everything worked!
The Royal Marsden Hospital (Sutton)
2019-05-23
Person
5
5
0
Review of PET/CT
written by a patient
23rd May 2019
The Royal Marsden Hospital (Sutton)
2019-05-23
Person
5
5
0
Review of Radiotherapy Sutton
written by a patient
23rd May 2019
Everybody was so kind and understanding.
The Royal Marsden Hospital (Sutton)
2019-05-23
Person
5
5
0
Review of PET/CT
written by a patient
23rd May 2019
Painless treatment, nice staff, short waiting time.
The Royal Marsden Hospital (Sutton)
2019-05-23
Person
4
5
0
Review of Bud Flanagan Ambulatory Care
written by a patient
23rd May 2019
Waiting and delays are understandable but obviously great if reduced esp at boots/pharmacy.
General care in clinic is outstanding and probably unfair to single people out because they are all great. Particular praise to Vanessa on reception, nurses, Alex, Caroline, Tony and Molly.