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23rd May 2019


Sophie's care was absolutely fantastic, as was the understanding and care for us, considering our pregnancy. The only area we feel could be improved would be the ward rules at bedtime. Sophie, being 2.5 yrs old was very tired and ready to go to sleep by 7:30 pm most nights but unfortunately was unable to due to loud televisions, music and lights. We often found these didn't turn off until nearer 10 or 11 pm which resulted in an extremely tired 2 year old (and us). We also found because the lights were still on some nurses didn't whisper which also stopped Sophie from sleeping. We recognise medications do impact sleep however, some parents may like to try and keep a bedtime routine and this should be encouraged.

Recommend
Dignity/Respect
Parent Dignity
Involvement
Information
Staff
Suitable Location
Call bell
Meals
Pain Control