St Mary's Hospital

London Road, Kettering, Northamptonshire, England, NN15 7PW
 
21,122 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff

Reviews

 
Page 71 of 2114
 
Review of CMHT Rockingham Triangle
18th October 2022


My faith and culture were never mentioned it doesn't matter to the care and support I am receiving at the moment

Suggested improvements
Nothing.everything is fine

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual needs
Cultural needs
 
Review of CMHT Rockingham Triangle
18th October 2022


Overall, the outpatient services have been okay. To start, there was not a lot of communication between myself and a psychiatrist as they seem to keep leaving. I am currently waiting for correspondence between doctors and have been waiting for over 8 months now for this but nothing can be done because there is no psyciatrist at the moment. My current worker is really great and keeps me up to date with my care and is understanding and helpful.

Suggested improvements
- Better communication between psychiatrist and key workers - Medication reviews should be a priority

2023-02-15 14:16:30
Response from St Mary's Hospital

There is now a psychiatrist in post and appointments are being arranged for those waiting. Please bear with us while we work through our waiting list. However, if you need an urgent response, please call us on 03000 274422.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
Rating not given.
Cultural needs
Rating not given.
 
Review of Northamptonshire Integrated Sexual Health Service (Kettering)
18th October 2022


.

Suggested improvements
.

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual needs
Cultural needs
Experience
 
Review of ARMS Team
17th October 2022


This has been the best therapy I have received in all my life. The therapist I had was compassionate and empathetic to what I was going through, offering a safe space to express how I felt and giving me helpful activities to do when I was not in her company. It was a good outlet for me and helped me acknowledge what parts of my life I need to resolve and which parts I need to show more compassion for.

Suggested improvements
I think you need more than six sessions. Six is nowhere near enough to get through issues, especially if the person has a lot going on in their life. Six was nowhere near enough for me, and I was devastated that I had been left wondering who I would be transferred to next and when that would be.

2022-10-17 15:52:58
Response from St Mary's Hospital

Thank you for your feedback. It is difficult to comment on individual cases without knowing more details, however if you wish to discuss your care more specifically, please do not hesitate to contact us on 01536 452411.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual needs
Cultural needs
 
Review of Northamptonshire Integrated Sexual Health Service (Kettering)
15th October 2022


Staff were friendly and welcoming. The procedure was explained before and also appropriate information given afterwards.

Suggested improvements
Nothing

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
Rating not given.
Cultural needs
Experience
 
Review of Hand Therapy Service written by
14th October 2022


Advice given, which was helpful.

Suggested improvements
All very helpful.

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
Rating not given.
Cultural needs
Rating not given.
Experience
 
Review of Hand Therapy Service written by
14th October 2022


Excellent physio.


Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
Rating not given.
Cultural needs
Rating not given.
Experience
 
Review of Community Therapy Rehabilitation Team
14th October 2022


I was a home based patient for physical therapy that started off at home and then progressed into Nuffield Diagnostics in Corby. My sessions have been put on hold until a later date as further operations are necessary.

Recommend
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual needs
Cultural needs
 
Review of Cransley Hospice
14th October 2022


I was treated very well both my wife and myself all staff were kind and professonal and i thank them very much also my daughter was looked after very well thank you very much regards to all staff.

Suggested improvements
nothing all systems in place thanks.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual needs
Cultural needs
 
Review of ARMS Team
13th October 2022


I had a great experience specially with my support worker who worked with me from the beginning of my crisis

Suggested improvements
I believe the service should have supported me more in terms of diagnosing me and prescribing medication.

2022-10-17 15:48:12
Response from St Mary's Hospital

Thank you for your feedback. I am sorry that you were unsatisfied with some aspects of the service. The ARMS team primarily offers psychological and social support. We do not currently have facilities to diagnose and prescribe, therefore we recommend talking to your GP if those would feel helpful.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual needs
Cultural needs
 
 
Page 71 of 2114

St Mary's Hospital was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

{{category}} working at St Mary's Hospital ({{entities.length}})
Order by: surname | rating | review count
{{entity.name}}
{{getReviewCountLabel(entity.review_count)}}
{{entity.name}} {{getReviewCountLabel(entity.review_count)}}
 

Resources

Short link to review St Mary's Hospital: http://iwgc.net/eb43e