Reviews
Reviews
I felt completely comfortable.
Everyone is amazing and makes you feel totally at ease, thank you!
Timely service
[name removed] was very kind and helped me to do the exercises to make me feel stronger.
She put my mind at rest and explained things well.
[name removed] was very attensive, very ensuring and very lovely
I felt very comfortable talking, he made me feel at ease
The lady was very knowledgable and very pleasant.
She treated me with respect and consideration.
She described everything very good and explained it all so it was easy for me to follow.
A very pleasant experience
[name removed] was very knowledgeable and professional and engaged very well with my daughter. She was very friendly which put us at ease and also helped manage concerns appropriately
Thank you for your review and I am glad we were able to support you. We understand the anxiety that long waiting times can cause and are working with our commissioners to free up additional resources. Best wishes, Hugh Jones, Patient Experience Manager.
Excellent care provided. Home visits meant a lot to me and made me feel valued. Staff very caring and friendly.
I was able to speak without fear of argument. To be listened to.
We try to offer consistency in staff attendance but it is challenging due to being a seven day a week service and staff rotating shifts. I am sorry you found the visits annoying due to staff changes. We will also give better directions.
I agree that easy access is really important. I have sent your comment to the service manager for action. Best wishes, Hugh Jones, Patient Experience Manager