Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
St Helena Hospice
2022-12-29
Person
5
5
0
Review of Virtual Ward
written by a family member
29th December 2022
Extremely prompt and friendly service, very caring.
St Helena Hospice
2022-12-29
Person
5
5
0
Review of Complementary Therapies
written by a family member
29th December 2022
So relaxing we looked forward to it.
St Helena Hospice
2022-12-21
Person
5
5
0
Review of Adult Bereavement Service
21st December 2022
I was in a bad way dealing with the death of my Dad. The counselling allowed me to consider ways to help me in my journey of bereavement and were so gentle and person centred I was able to deal with my emotions on a day to day basis. The words used and ways of help explained by Amber for me were very considerate and made so much sense. I feel I will be able to try to manage my emotions better.
I can’t thank her enough.
Suggested improvements
Nothing!
St Helena Hospice
2022-12-21
Person
5
5
0
Review of Adult Bereavement Service
21st December 2022
Hannah was a great counsellor in every way, Supportive, understanding, kind, empathetic and helped me find solutions and ways to cope giving me hope of a better future.
Suggested improvements
Nothing
St Helena Hospice
2022-12-19
Person
5
5
0
Review of Adult Bereavement Service
19th December 2022
Felt listened to and understood throughout even my irrational thoughts. Helped me to understand my thoughts and feelings and feel less alone and normal.
Suggested improvements
Could not have done any better although maybe a follow up call from counsellor every now and then. Nothing lengthy just 5-10 min call. After being supported during counselling feel might be helpful.
St Helena Hospice
2022-12-17
Person
5
5
0
Review of Hospice in the Home
written by a family member
17th December 2022
We had very brief dealings with the service but it left a lasting impression of how good the service and staff are.
Suggested improvements
None.
St Helena Hospice
2022-12-17
Person
5
5
0
Review of Virtual Ward
written by a family member
17th December 2022
The service you have given to my father was excellent. Everyone was so caring. Kind and respectful to dad and kind and considerate to me.
Thank you so much.
Suggested improvements
You could not have done anything better.
St Helena Hospice
2022-12-17
Person
5
5
0
Review of Virtual Ward
written by a family member
17th December 2022
The care given by the virtual ward ladies was amazing! The care they gave our dad was exceptional. Thank you so much.
Suggested improvements
Nothing!
St Helena Hospice
2022-12-17
Person
5
5
0
Review of Virtual Ward
written by a family member
17th December 2022
My husband was looked after by you in the last 6 days of this life and the care he received was amazing. They literally are angels.
Suggested improvements
Absolutely nothing.
St Helena Hospice
2022-12-15
Person
5
5
0
Review of Virtual Ward
written by a family member
15th December 2022
Very brief dealings with the service but left a lasting impression of how wonderful staff and service is.
Suggested improvements
None.
St Helena Hospice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
