St Helena Hospice

Myland Hall, Barncroft Close, Highwoods, Colchester, CO4 9JU
 
3,225 reviews

Reviews

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Reviews

 
Page 17 of 319
 
Review of Complementary Therapies written by a patient
15th December 2022


Everytime I deal with the hospice I find all there services fantastic. I do not know how I would cope without thee support.

Suggested improvements
There is nothing you could do as I explain in the above question.

Dignity/Respect
Involvement
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Caring
Trust
Support Staff
Experience
 
Review of Adult Bereavement Service
14th December 2022


The service enabled me to come to terms with the deaths of three family members.

Suggested improvements
Everything was appropriate

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Review of Virtual Ward written by a family member
8th December 2022


The care and assistance provided in hospital and at home was remarkable and beyond what could be asked for. Everyone of the staff was exceptional.

Suggested improvements
Nothing you should be proud of what you do.

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Experience
 
Review of Complementary Therapies written by a patient
8th December 2022


The staff excellent caring lovely people.

Suggested improvements
Nothing.

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Review of Adult Bereavement Service written by
8th December 2022


Very friendly and helpful staff.


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Review of Adult Bereavement Service written by
8th December 2022


Suggested improvements
Nothing it was all good.

Dignity/Respect
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Caring
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Experience
 
Review of Virtual Ward written by a family member
4th December 2022


Very caring and efficient.


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Review of Complementary Therapies written by a family member
4th December 2022


Jenni the therapist, was very kind, caring and professional.


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Review of Adult Bereavement Service
2nd December 2022


Hannah was an excellent bereavement counsellor - I had had lots of bereavements over my life and Hannah helped me to unpack this complex picture of grief and help me move on in a positive way. At the outset I was wrapped in a blanket and wasn't getting up out of bed or doing anything in my life. I was completely immobilized by grief and distress. Hannah helped me to work through lots of difficult feelings and allowed me space to respect the relationships that I had had with each of my friends and family members who had died. She was an excellent listener and allowed me to talk freely without interrupting. Then she made a professional comment to draw all my haphazard thoughts and feelings together -to help me make sense of each loss and work through each one in turn. I feel like a weight has been lifted from my shoulders. The way forward now appears clear. Hannah shared a very significant journey with me. More than that... she guided me safely through the darkest time of my life. Thank you

Suggested improvements
The service was excellent. I had to wait a little time - as there was so much demand for the service. The only thing that could have been done better was to get in touch and explain that I was going up in the queue for the service and to keep me informed. I really appreciate all the help that has been provided and would like to thank everyone.

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Review of Adult Bereavement Service
30th November 2022


Susan was so easy to talk and open up too that she really helped me with my loss

Suggested improvements
No it was very helpful

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Page 17 of 319

St Helena Hospice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

 

Resources

Short link to review St Helena Hospice: http://iwgc.net/emp8p