St Catherine's Hospice

St Catherine's Hospice 2024-03-06 Person 5 5 0

Came away feeling more confidence to manage my complaints.

St Catherine's Hospice 2024-03-06 Person 5 5 0

Everybody we met at the hospice from the nurses, doctors to the volunteers were so supportive and compassionate in the care they gave which was very much appreciated. It made a real difference at what was always going to be a difficult time. Thank you.

St Catherine's Hospice 2024-03-06 Person 5 5 0

The service, the staff at St.Catharines offer is beyond expectations we can only recommend St. Cath's for exceedingly good service. All the staff are to be commended for their dedication.

Only god could comment on that. We could not fault anything.

St Catherine's Hospice 2024-03-06 Person 5 5 0

All members and staff showed such kindness and very caring. The volunteers also helped so much with that their kind and caring ways.

St Catherine's Hospice 2024-03-06 Person 4 5 0

Your overall service was extremely good, apart from one occasion when personal care was requested but took one hour and forty minutes to arrive. The reason given was its lunch time” and yes I agree its important that patients receive food, but should it be at the experience personal care? My wife was very uncomfortable and insome distress but lunch.

St Catherine's Hospice 2024-03-06 Person 4 5 0

Level of care was good. Attentive.

A lot of information to take in at first appointment.

St Catherine's Hospice 2024-03-06 Person 5 5 0

Because the young lady was very kind and explained about oedema and how I could help to ease it.

St Catherine's Hospice 2024-03-06 Person 5 5 0

Telephone receptionist very helpful. My nurses and concerns answered all my questions.

Nothing.

St Catherine's Hospice 2024-03-06 Person 5 5 0

Very respectful and caring.

Not much. We were very happy with care received and support.

St Catherine's Hospice 2024-03-06 Person 5 5 0

All staff provided excellent care both for myself/ wife and family. Kept us all informed with regards to my condition and medication. Many choice and food excellent.