scunthorpe-general-hospital

Scunthorpe General Hospital

Cliff Gardens, Scunthorpe, North Lincolnshire, England, DN15 7BH
 
10,870 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff

Reviews

 
Page 136 of 1090
 
Review of Emergency Care Centre SGH
2nd May 2023


Excellent staff love the new buildings so much more efficient

Suggested improvements
None

Experience
Dignity/Respect
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Cleanliness
Safe
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Staff
 
Review of Emergency Care Centre SGH
2nd May 2023


The staff were lovely and the environment clean & tiday.

Suggested improvements
I feel there should be a system in place that allows patients to know estimates of time or where they are within the system. At one point I wondered if I’d missed my name being called as it took so long and the receptionist did not offer to check when I explained I’d been waiting 2.5hrs for blood results. I ended up leaving, but I would’ve stayed had I know when the end point was. All it would have taken is to explain the delay and that I would be seen by __ o clock latest. It is more stressful when you are given a time (I was told an hour) and it isn’t kept to. A raffle ticket system where you could see your number on a screen and knowing you have not been forgotten about, would also be useful.

Experience
Dignity/Respect
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Rating not given.
Staff
 
Review of Emergency Care Centre SGH
2nd May 2023


I was seen promptly. The Dr listened and had a calm and caring manner.

Suggested improvements
Longer hours for the pharmacy. Or Give accurate information about where hospital prescriptions can be picked up from. Sainsburys do not after 5.30pm.

Experience
Dignity/Respect
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Rating not given.
Staff
 
Review of Emergency Care Centre SGH
2nd May 2023


The accident and emergency department night staff and morning staff were absolutely brilliant looked after me so well they were brilliant I cannot fault them.would love to thank them all one by one

Suggested improvements
. nothing

Experience
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Review of Emergency Care Centre SGH
2nd May 2023


Looked after wonderfully, can't thank staff enough.

Suggested improvements
No complaints whatsoever.

Experience
Dignity/Respect
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Rating not given.
Staff
 
Review of Emergency Care Centre SGH
2nd May 2023


I was treated very well thanks to all members of staff

Suggested improvements
Nothing everything was fine

Experience
Dignity/Respect
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Rating not given.
Staff
 
Review of Emergency Care Centre SGH
2nd May 2023


I found the staff at the hospital to be rude I would ask questions and they would just roll there eyes or complain that they don’t get paid enough

Suggested improvements
The staff could be more considerate to other people’s feelings

Experience
Dignity/Respect
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Cleanliness
Safe
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Staff
 
Review of Emergency Care Centre SGH
2nd May 2023


Really pleased with the care given

Suggested improvements
My only complaint would be when checking in at the reception there was no privacy. Everyone could hear the issues of other people

Experience
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Review of Emergency Care Centre SGH
2nd May 2023


After all the bad publicity about A and E wards going around I was dreading attending but to my surprise the experience was brilliant. From arriving to leaving I only spent nine hours and that was all my tests, scans and seeing specialists and getting my medication I was totally satisfied with the outcome. Thank you very much Scunthorpe General Hospital.

Suggested improvements
Nothing I was quite happy with my experience.

Experience
Dignity/Respect
Involvement
Information
Cleanliness
Safe
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Rating not given.
Staff
 
Review of Emergency Care Centre SGH
2nd May 2023


From start to finish they were patient and kind whilst treating me even though i was extremely anxious

Suggested improvements
It would have been nice to get a warm drink over such a long visit 4hrs or more vending machines had no water and cafe shut. I did get offered tto be fair but they firgot. It was very busy

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Page 136 of 1090

Scunthorpe General Hospital was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Short link to review Scunthorpe General Hospital: http://iwgc.net/eb4wk