scunthorpe-general-hospital

Scunthorpe General Hospital

Cliff Gardens, Scunthorpe, North Lincolnshire, England, DN15 7BH
 
10,870 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff

Reviews

 
Page 125 of 1090
 
Review of Emergency Care Centre SGH
24th May 2023


I felt that the reception Staff were rude, dismissive and uncaring.

Suggested improvements
Time management 100%

Experience
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Rating not given.
Staff
 
Review of Emergency Care Centre SGH
23rd May 2023


I was made to feel that nothing was too much trouble and that my health concerns were of paramount importance to all the staff involved.

Suggested improvements
I was more than hapoy with the care i received. Thank you.

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Review of Emergency Care Centre SGH
23rd May 2023


3 hours awaiting to see a doctor and ended up going home with my 2 year old with out seeng the doctor as we didn’t know what time it would be. Very very disappointed..

Suggested improvements
Put a system in place to let paitients know how long they will have to wait.

Experience
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Review of Emergency Care Centre SGH
23rd May 2023


Very efficient team

Suggested improvements
The receptionist not being on her Facebook account when I was waiting to speak to her. I had to say excuse me for her to put her phone down.

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Rating not given.
Staff
 
Review of Emergency Care Centre SGH
23rd May 2023


i was in A&E for nearly 2 hours before bloods were taken the member of staff didnt have any tape to tape my injection site up i was offered water but member of staff never came back with any i had my obs done 1 hr after arriving and twice more before i left i was there for 6 hrs briefly saw a doctor after 1st hour who passed me onto orthopaedics i requested pain relief and had to ask 3 more times before i recieved any it was an hour between asking and recieving pain relief i feel there is not enough staff and some of the staff dont seem to know what they are doing after being put on a bed pan i wasnt wiped or cleaned up properly afterwards

Suggested improvements
explaining better what is happening what is going to happen i heard a member of staff discussing me over the phone about whether i was staying where i was or going up to a ward and the way they discussed me made me feel like a piece of worthless meat (ie the conversation went why have they put her there she is not our responsibily 31 needs to go up to 29 she is thier problem just send her up she shouldnt be put with you in 31 ,) when your scared vunerable unable to walk due to a healing plated fractured femur . you ask for a bedpan and the nurse cant even wipe your bottom after taking me off the bedpan it was 1 of the worst experiences i have had

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Review of Emergency Care Centre SGH
23rd May 2023


All the staff were very caring and understanding especially the young Doctor I saw, my only gripe was the waiting time .

Suggested improvements
Not really, probably to be told how far down the queue I was,

Experience
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Rating not given.
Staff
 
Review of Emergency Care Centre SGH
23rd May 2023


Very efficient staff excellent work place conditions ultra clean and quick and caring treatment given with excellent verbal information given through out my time in a and e

Suggested improvements
I cannot fault the information and treatment I was given

Experience
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Rating not given.
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Review of Emergency Care Centre SGH
22nd May 2023


The doctor was rude, didnt even examine me properly. X-Ray woman was fab.

Suggested improvements
long waiting time arrived at half 7 left at 1am.

Experience
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Rating not given.
Staff
 
Review of Emergency Care Centre SGH
22nd May 2023


She told me what she was doing and asked my views.

Suggested improvements
Na

Experience
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Rating not given.
Staff
 
Review of Emergency Care Centre SGH
22nd May 2023


Excellent service, lovely and clean and super friendly, considerate and understanding staff. Can't rate it high enough. Special thanks to Dr Raj and Nurse Trysphine....ohand the lovely girl who brought me a blanket without me asking. Dr Cameron, thank you for organising my 2 referrals.

Suggested improvements
Nothing...it was terrific service

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Page 125 of 1090

Scunthorpe General Hospital was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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