scunthorpe-general-hospital

Scunthorpe General Hospital

Cliff Gardens, Scunthorpe, North Lincolnshire, England, DN15 7BH
 
10,870 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff

Reviews

 
Page 126 of 1090
 
Review of Emergency Care Centre SGH
22nd May 2023


Fantastic new A&E. Went Sunday around 7 to out of hours GP. Waited around 2 hours From start to finish although not as busy as I imagine it is during the week.Found 2 hours acceptable as there was a few children beening seen so I don't mind waiting for them. All the staff from reception to the triage nurse to the doctor I was seen by. You were all brilliant and you should be proud of yourselves . Great teamwork

Suggested improvements
My experience was very good. Couldn't really remake on the question.

Experience
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Rating not given.
Staff
 
Review of Emergency Care Centre SGH
22nd May 2023


I had to wait for 6 hours to see a doctor. Older people and young babies were also having to wait. I found the whole experience traumatic

Suggested improvements
Seen patients quicker

Experience
Dignity/Respect
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Rating not given.
Staff
 
Review of Emergency Care Centre SGH
22nd May 2023


Can’t fault the doctor she was brilliant

Suggested improvements
Not kept me waiting 8hours with a baby with a high temperature

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Review of Emergency Care Centre SGH
22nd May 2023


It all appears to be new,fit for purposes and well staffed with professional NHS staff. However , there are plenty of signs indicating that the old A&E was closed, NO ENTRY,ETC.But there are no signs over the new A&E indicating what it is. Me and two other injured persons walked straight passed the entrance. Come on!!! It won't take much to move the signage.

Suggested improvements
Yes, the signage.

Experience
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Rating not given.
Staff
 
Review of Emergency Care Centre SGH
22nd May 2023


My 7 year old daughter broke her arm. The staff were really lovely with her, they kept her informed made sure she wasn’t in any pain, kept her at ease and dealt with us in a very professional and timely manner. The new A&E department at Scunthorpe is very clean and well organised.

Suggested improvements
Nothing. Pleased with how we were treated.

Experience
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Review of Emergency Care Centre SGH
22nd May 2023


The care I had was very good and it was easy talking to the doctors

Suggested improvements
The results of the scan could have been received quicker

Experience
Dignity/Respect
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Food
Rating not given.
Staff
 
Review of Emergency Care Centre SGH
22nd May 2023


We was in A&E for over 5 hours, got there around 8.20pm and left at around 1.30am.. which is too long especially when it is my 4yo who was waiting to be seen.. However the nurse & doctor we saw were great, really helpful and good with my daughter.

Suggested improvements
Reduced wait time and/or communication on expected wait times.

Experience
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Staff
 
Review of Emergency Care Centre SGH
22nd May 2023


Staff were friendly and informative the procedure was performed quickly and diligently.

Suggested improvements
Was delayed 45 minutes because of technical issues

Experience
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Rating not given.
Staff
 
Review of Emergency Care Centre SGH
22nd May 2023


Staff were clearly under pressure but maintained their professional standards whole time. I was in the dept 9 hrs.

Suggested improvements
The new dept is very impressive but I would suggest you consider introducing some high seated chairs for those patients who have MSK problems. The waiting room seats are not comfortable for sitting on for hours at a time.

Experience
Dignity/Respect
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Rating not given.
Staff
 
Review of Emergency Care Centre SGH
22nd May 2023


Great care nice staff

Suggested improvements
Was told blood results were ok but today found out they are abnormal

Experience
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Page 126 of 1090

Scunthorpe General Hospital was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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