Queen Alexandra Hospital

Queen Alexandra Hospital 2019-11-04 Person 5 5 0

My husband saw Tracey Curtis, one of Dr. Iain Cranson's Specialist Nurses. She was absolutely splendid, she explained lots of things to both of us and slightly changed some of the Insulin Doses and told us why and what this should achieve. Most importantly she has said to wait for ten days, whilst making a note of BGL and my husband's general health. After ten days I will be back in contact with Tracey and we will discuss how we move forward. I was well pleased wit the Diabetes Reception Staff and with Jan, ? Who weighs each patient, they are a really nice Department and are eager to help over any questions which people have.

Queen Alexandra Hospital 2019-10-30 Person 5 5 0

I have ulcerative colitis (not shown on list above). Following fractures of my femurs, I was referred to the bone specialists and have been cared for very well through the whole process. I have great respect for the QA hospital and its staff. And Miss Lewis has done all three operations for me. The follow up care has been first class.

Queen Alexandra Hospital 2019-10-25 Person 5 5 0

I am completing this on behalf one of my patients. I am a community RNLD (Registered Learning Disability Nurse) and my patient received excellent care as a day case for cataracts surgery. I also found the department were extremely helpful in arranging a sooner appointment for my patient as his condition deteriorated, helped set up reasonable adjustments for him such as a side room and a nurse helped co-ordinate other health checks whilst he was under general anaesthetic due to having such good links with other departments in the hospital. Although I was unable to be with him on the day, care staff from his home who were with him on the day, reported to me that the anaesthetist conversed with him in Makaton which is his main source of communication so would have helped him feel safe and less anxious. Thank you so much for delivering such excellent care, you are all a credit to the NHS.

Queen Alexandra Hospital 2019-10-23 Person 5 5 0

All the staff I dealt with today were very polite, helpful and caring. This has been my experience throughout my course of treatment.

Queen Alexandra Hospital 2019-10-23 Person 3 5 0

Lack of staff meant IOL was started and then delayed several times, we didn’t see a midwife for 11 hours once, with no explanation. During this time no one checked us or our babies. Once ready to have my waters broken I waited 30 hours to be moved to labour ward for this to happen, by which time baby had moved position and the process became I more difficult and resulted in a longer labour. Whilst i understand women in labour obviously take priority we were left feeling very much like we didn’t matter. The room i was given in the labour ward had blood stains around the toilet which had not been cleaned properly, these were then cleaned up by the midwife. On a positive note, Claire Gamblin, the midwife who looked after me both in the induction room and labour ward was INCREDIBLE. She listened, understood and took every care to ensure I had the delivery I wanted. I could not be more greatful of the care I received from her and for the experience she allowed me to have. I have previously suffered 3x 3rd degree tears in labour and Claire’s care meant that this didn’t happen again. I cannot speak highly enough of her.

Queen Alexandra Hospital 2019-10-15 Person 5 5 0

I was very well treated on ward D5, all the staff were very efficient, when I needed a bedpan etc, it was always forthcoming without too much delay. Nothing seemed to be too much trouble for anyone.

Queen Alexandra Hospital 2019-10-15 Person 4 5 0

To start with your first question, about recommendation is a waste of time. when you are ill where else can you go to receive treatment, it take long enough to get an appointment, so your not going to turn it down when your in need of medical help. Your appointment system needs some serious looking at, you book people in, in roughly ten minute slots, when it takes far more than that to see a person. so people are waiting around for hours needlessly. My friends appointment was for 13.40.pm she never got in for her procedure until 16.15pm. why oh why should it take all that time to book someone in, do all the pre assessment checks, then go for treatment. It is outrageous the amount of time i spent waiting for my friend to take her home after the treatment. Not to mention, all the time your hanging around QA your car parking charges are going up and up. The procedure she had takes about 30 minutes, the check in about 20 minutes, and her recovery about an hour. Add 30 minutes on to this and you end up with 2hour 20 minutes, i was in QA that afternoon for four and a half hours, and it cost me £8.20 in parking charges. Once the first patient has been booked in surely the rest of the session should work on a rolling system and so on. One very unhappy person.

Queen Alexandra Hospital 2019-10-11 Person 4 5 0

Hospital care has been excellent however Patient Transport needs a lot to be desired.

Queen Alexandra Hospital 2019-10-10 Person 5 5 0

From attending Gosport War Memorial on fracturing my leg until appointment yesterday at QA at fracture clinic very happy with the way I have been treated.

Queen Alexandra Hospital 2019-10-08 Person 5 5 0

Amazing care delivery through out maternity. Staff were caring and compassionate thank you.