Isebrook Hospital
Irthlingborough Road, Wellingborough, Northamptonshire, England, NN8 1LP
9,002
reviews
Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Isebrook Hospital
2021-05-10
Person
5
5
0
Review of First Contact Physiotherapy-Isebrook
10th May 2021
Excellent service was seen once and the others appointments were by phone
Isebrook Hospital
2021-05-10
Person
5
5
0
Review of MSK Physiotherapy & ESP Team (Isebrook)
10th May 2021
Steve Rigby has been treating me for post op physio. He has given me more information than either the doctors or nurses who treated me in hospital ( this is not a criticism of the op team -I realise they are all stretched), but it’s helped enormously. His manner with patients is open, engaging and professional. Also, this has tied in with the mental health aspects of recovery which is a refreshing change in this busy world. Thank you .
Suggested improvements
Nothing
Isebrook Hospital
2021-05-05
Person
4
5
0
Review of Planned Care and Recovery Team (CMHT) Wellingborough and East Northants
5th May 2021
This was my first appointment with Dr Osita.
Suggested improvements
Signage could have been better.
2021-05-17 12:28:05
Response from Isebrook Hospital
Thank you for your comment about the signage, which I have passed to the service manager. Best wishes, Hugh Jones, patient Experience Manager.
Isebrook Hospital
2021-05-05
Person
4
5
0
Review of Community Brain Injury
5th May 2021
Great service. My only criticism is that I didn’t receive it sooner.
Isebrook Hospital
2021-05-05
Person
3
5
0
Review of Community Brain Injury
5th May 2021
I wad put on a group session online
But would prefer 1-1 as I have anxiety I didn’t cope with the meeting and left I feel really rude for doing that but I could feel myself panicking
2021-05-17 12:15:26
Response from Isebrook Hospital
Thank you for your comment. Virtual sessions do not suit all and we hope to be back to face to face groups soon. Please let the facilitator know if this happens again. You are not being rude, we need to meet your needs better. best wishes, Hugh Jones, Patient Experience Manager.
Isebrook Hospital
2021-05-04
Person
5
5
0
Review of Beechwood
4th May 2021
Your rehab service is absolutely brilliant, with your nursing care, OT, and physiotherapy I was soon up and walking again, I am so pleased my ms nurse admitted me to Beechwood, I feel so more positive now.
Suggested improvements
Look into my back pain more and the doctors could have increased my patch more because as I said to him, I had been on a stronger patch in the past.
2021-10-27 11:59:50
Response from Isebrook Hospital
Thank you for your feedback. Our doctors review patient’s medication at least weekly and sometimes need to make changes or cannot accommodate patients requests due to contraindications with other medications, I am sorry that this was not explained to you adequately and I will raise this with our medical team.
2021-05-17 12:23:03
Response from Isebrook Hospital
Thank you for your comment. I hope you have now had an opportunity to raise the issue with the doctor. Best wishes, Hugh Jones, Patient Experience Manager.
Isebrook Hospital
2021-04-30
Person
4
5
0
Review of Beechwood
30th April 2021
Truthful to questionnaire
Suggested improvements
Nothing
Isebrook Hospital
2021-04-30
Person
4
5
0
Review of Beechwood
30th April 2021
Staff nice, service is well.
Suggested improvements
Better arm chains.
2021-10-27 12:01:06
Response from Isebrook Hospital
I am sorry that you did not feel our arm chairs were adequate for you needs. Our therapy staff assess every patient for suitable seating and re-assess on every contact, I am sorry that this was not adequately explained to you and that you did not feel able to raise this with them.
2021-05-17 12:31:18
Response from Isebrook Hospital
Thank you for your comment about the armchairs which I have sent to the ward matron for action. Best wishes, Hugh Jones, Patient Experience Manager.
Isebrook Hospital
2021-04-30
Person
5
5
0
Review of Beechwood
30th April 2021
I was treated very went.
Suggested improvements
Nothing.
Isebrook Hospital
2021-04-30
Person
4
5
0
Review of Beechwood
30th April 2021
Before I came here I could hardly walk with the rehab team I am mobile and walking (with) pain again my pain issues have not been dealt with seeing my own {Goithen inform.}
Suggested improvements
Try to sent out my pain issues thus enabling me to sit and wait further.
