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5th May 2021


I wad put on a group session online But would prefer 1-1 as I have anxiety I didn’t cope with the meeting and left I feel really rude for doing that but I could feel myself panicking

17th May 2021
Response from Isebrook Hospital

Thank you for your comment. Virtual sessions do not suit all and we hope to be back to face to face groups soon. Please let the facilitator know if this happens again. You are not being rude, we need to meet your needs better. best wishes, Hugh Jones, Patient Experience Manager.

Recommend
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual understanding
Cultural needs
Rating not given.