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30th April 2021


Staff nice, service is well.

Suggested improvements
Better arm chains.

17th May 2021
Response from Isebrook Hospital

Thank you for your comment about the armchairs which I have sent to the ward matron for action. Best wishes, Hugh Jones, Patient Experience Manager.

27th October 2021
Response from Isebrook Hospital

I am sorry that you did not feel our arm chairs were adequate for you needs. Our therapy staff assess every patient for suitable seating and re-assess on every contact, I am sorry that this was not adequately explained to you and that you did not feel able to raise this with them.

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual understanding
Cultural needs
Experience