Highfield Clinical Care Centre
Cliftonville Road, Northampton, Northamptonshire, NN1 5DNReviews
Reviews
My care started off bad, but once I was under the care of Dakita everything has been much better. She took care of me well.
You're absolutely right, post operative instructions should be followed unless there is a clinical reason for this not to be the case. It sounds as though the initial therapist identified that your presentation required a more expert eye as Dakshika is our services professional lead.
I am really sorry this happened. I have sent your comment to the service manager to discuss with staff. Best wishes, Hugh Jones, Patient Experience Manager
My issues were addressed.
Thank you for your feedback. It's important that you feel that the exercises have been explained clearly so that you can complete them without any hesitation. We've recently invested in a new exercise programme which allows the therapist to monitor and review your exercises remotely which we think is a great addition to the services treatment options. If you are ever unsure of your exercises please don't hesitate to get in touch we'd be happy to go over them.
Thank you for your feedback and I am glad we could help. We are constrained by time, but we want to make sure that you understand the exercises so you can practice these. Please ask and I am sure the physiotherapist will help. Best wishes, Hugh Jones, Patient Experience Manager
Treated with care, respect everything tailored to my disability needs.
I have been offered great care and exercises waited to my needs I have improved a lot in my mobility and Dr. [name removed] was taken great care of me.
Staff helpful and understanding.
[name removed] has been encouraging and supportive.
I felt safe and looked after at all times.
The staff here are incredible. They will listen for as ions as you need and talk with all the support you need and felt very safe and very free. These sessions have been the best thing for me.
Thank you.
Kind, caring, informative at every stage no pressure.
[name removed] was treated with complete respect and was made to feel that she was in control at all times. Thank you.
Wonderful people, very caring, kind and made me feel totally at ease and respected.