Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Diana Princess of Wales Hospital
2021-08-03
Person
4
5
0
Review of C3 Short Stay
3rd August 2021
Feel like the nurses and doctors don't have enough time for all the work they do.
Suggested improvements
No comment.
Diana Princess of Wales Hospital
2021-08-03
Person
5
5
0
Review of C3 Short Stay
3rd August 2021
Nurses are kind, can't do enough for you.
Suggested improvements
Food was a bit undercooked.
Diana Princess of Wales Hospital
2021-08-03
Person
1
5
0
Review of Emergency Care Centre DPOW
3rd August 2021
Terrible experience didn't want u there very rude staff waiting times were ridiculous ,wasn't bothered was in pain just rude after waiting so long ended up having to leave in pain discusted
Suggested improvements
More consideration ,politeness and better times of being seen
Diana Princess of Wales Hospital
2021-08-03
Person
5
5
0
Review of Emergency Care Centre DPOW
3rd August 2021
The nurse who looked after me was very thorough. Asked lots of questions to determine any injuries I may have suffered. Constantly checking my movement. Glued me up and fixed steri strips. Explained how to remove them. Prescribed penicillin to fight any infections. She made me feel like I needed to be there and I wasn't wasting their time.
Suggested improvements
The receptionist on the main desk could have been politer. When I said I'd only come because the wound wouldn't stop bleeding she just looked and said well it isn't bleeding now. She made me feel like I was wasting their time.
Diana Princess of Wales Hospital
2021-08-03
Person
4
5
0
Review of C3 Short Stay
3rd August 2021
Hospital has improved greatly since the last time I was admitted.
Suggested improvements
Feel as though staff could do with more time to carry out their duties, seem too busy.
Diana Princess of Wales Hospital
2021-08-03
Person
5
5
0
Review of Emergency Care Centre DPOW
3rd August 2021
I didn’t have to wait long at all to be seen and when I was the staff were friendly, kind and made me feel at ease.
Suggested improvements
Nothing. Excellent standard of care.
Diana Princess of Wales Hospital
2021-08-03
Person
3
5
0
Review of Emergency Care Centre DPOW
3rd August 2021
I was there 7 hours. Waited over 2 hours for xray and blood results.
Suggested improvements
Maybe keep to waiting times stated. I was told 4 hours yet spent 7 hours there
Diana Princess of Wales Hospital
2021-08-03
Person
5
5
0
Review of C3 Short Stay
3rd August 2021
Nurses are incredible and hard working.
Suggested improvements
No Hospedia in my bay.
Diana Princess of Wales Hospital
2021-08-03
Person
4
5
0
Review of C3 Short Stay
3rd August 2021
Food isn't always great.
Suggested improvements
Food could be better.
Diana Princess of Wales Hospital
2021-08-03
Person
3
5
0
Review of Emergency Care Centre DPOW
3rd August 2021
This is about several encounters. Also to avoid patients having to learn it themselves & get in disputes with staff & create an atmosphere of litigation politics. I have AF that has led to heart failure -overstretched chambers & valve leakage that cannot be cured. This is due zero advice till it’s too late & even then I had to find out myself (how to monitor & limit & report medication success or failure). If the discharge notes computer generated attached care plan advise to patients for self management whenever AF is entered (or other conditions that benefit from similar advice) - then it would cure lots of risk factors & general lack of expertise by being a regular reminder to both patient & staff & Locum doctors etc. of such critical risk advise.
Suggested improvements
Add computer generated action plans to patient Discharge Summary whenever patient self manage advice & ongoing risk factors apply. eg in this case Heart rate that patient is completely & continually unaware of for AF could well be maintaining itself at levels that risk stretching the heart chambers & causing irreversible damage. Even when on medication it still needs checking (in my case it wasn’t working for months & I had no idea so rather than waiting months for the next cardiology check, or even to see them in the first place; it is essential to check it & report any sustained high rates to prevent further damage.
