Cynthia Spencer Hospice
Manfield Health Campus, Kettering Road, Northampton, Northamptonshire, NN3 6NP
2,490
reviews
Reviews
Recommend
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Information
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Staff
Reviews
Cynthia Spencer Hospice
2017-04-13
Person
5
5
0
Review of Lymphoedema Palliative Care Team
written by a patient
13th April 2017
All my questions were answered.
Cynthia Spencer Hospice
2017-04-13
Person
5
5
0
Review of Hospice @ Home
written by a family member
13th April 2017
My contact was a lovely lady called Sue, who came to see us. Paul was the nurse to came to see twice and was with me when my husband died.
These two people were very special to me when I needed them the most.
Cynthia Spencer Hospice
2017-04-07
Person
5
5
0
Review of Cynthia Spencer Hospice
written by a family member
7th April 2017
Mum was assessed promptly when admitted.
She had chosen the hospice because she had been visiting for some years to get support from the lymphoma nurses and father. Their support had given her great peace of mind and she was keen to come into a place into a place where she had built up their relationship of trust.
She enjoyed the massage and acupuncture. Staff were so attentive and anxious to make her comfortable and to answer our questions. Here the guest room to use was very helpful since we all lived a distance away. A suggestion is that there are staff who are experienced with hearing aid adjustments because mum struggled with this. Only regret is that the GP practice does so like ineffective responding to his deterioration that she suffered so much before being admitted- if only she could have come here a bit sooner.
2017-08-17 09:15:46
Response from Cynthia Spencer Hospice
Thank you for your feedback regarding the hearing aid adjustments. Our clinical team will investigate obtaining some simple instructions so that staff can follow these when adjusting hearing aids
Cynthia Spencer Hospice
2017-04-07
Person
5
5
0
Review of Cynthia Spencer Hospice
written by a family member
7th April 2017
The care for my mother (the patient) has been amazing. Nothing has been too much trouble and mum's needs have always been the priority. The extra support from the volunteer acupuncture and aromatherapy have been very beneficial. The only worry we've had is at night time when mum was too weak to press the button and too weak to call loudly - she panicked if no one came straight away.
2017-08-17 09:16:38
Response from Cynthia Spencer Hospice
Thank you for your feedback regarding the call bell. We do have different call bells available, so would like to apologise if these options were not offered. Our nursing team have been reminded to ensure that patients were offered a suitable call bell based on their needs or preferences.
Cynthia Spencer Hospice
2017-04-07
Person
5
5
0
Review of Cynthia Spencer Hospice
written by a family member
7th April 2017
All was perfect nothing to be improved.
Excellent care.
Cynthia Spencer Hospice
2017-04-07
Person
5
5
0
Review of Cynthia Spencer Hospice
written by a family member
7th April 2017
The staff - very friendly. The food.
Cynthia Spencer Hospice
2017-04-07
Person
5
5
0
Review of Cynthia Spencer Hospice
written by a family member
7th April 2017
The care has been very good. We have no complaints.
Cynthia Spencer Hospice
2017-04-07
Person
5
5
0
Review of Cynthia Spencer Hospice
written by a patient
7th April 2017
Cynthia Spencer Hospice
2017-04-07
Person
5
5
0
Review of Cynthia Spencer Hospice
written by a family member
7th April 2017
Cynthia Spencer Hospice
2017-04-01
Person
5
5
0
Review of Hospice @ Home
written by a family member
1st April 2017
Everything was very satisfactory, short but sweet.
