Community Services - Oxford Health NHS Foundation Trust

Community Services - Oxford Health NHS Foundation Trust 2024-07-10 Person 4 5 0

I was unwell physiotherapist Steve was very supportive and helped me with my mobility.

Satisfied with what service I had.

Community Services - Oxford Health NHS Foundation Trust 2024-07-09 Person 5 5 0

My daughter's OT was very helpful organising equipment and giving advice for home and school.

Communication regarding delivery from NRS was not always good.

Community Services - Oxford Health NHS Foundation Trust 2024-07-09 Person 4 5 0

Dr made a very respectable impression. Calm, listened gave advice and did what she could. I gave fewer stars on how I was involved in any decisions because I should only be involved so much, that is why I need to see a doctor. I don’t support patients coming in trying to dictate everything. I also gave fewer stars on the waiting time. As I came with an appointment and was seen immediately this didn’t apply.

The doctor said she would send the report to my GP, however when I spoke to my GP’s secretary as well as my actual GP they had not been supplied with the report yet. This was frustrating since I saw the out of hours doctor type it all up and I had to explain everything again. Unsure why it had not come through to them, this should be improved. Also because this way my GP has to trust whatever I say happened when I saw the out of hours doctor which some people might find easy to abuse.

Community Services - Oxford Health NHS Foundation Trust 2024-07-09 Person 3 5 0

I was told a duty doctor would call me at 5 pm instead a paramedic text me at 5.50 pm and had not spoken to me and made a decision on my urine dip slide and decide as I was a elderly woman I had a UTI infection that I had taken in when I saw the nurse for a blood test. I was so poorly that evening that I had to call 111 and my son took me to see the out of hours Doctor who did another urine test and due to the pain in my upper stomach and the temperature the night before decided that the kidneys infection I was in the AAU unit at the JR hospital 9 days previously haven’t completely cleared up so gave me some antibiotics

Community Services - Oxford Health NHS Foundation Trust 2024-07-09 Person 4 5 0

Clear explanations. I was listened to.

Community Services - Oxford Health NHS Foundation Trust 2024-07-09 Person 5 5 0

The whole experience

Very much

Community Services - Oxford Health NHS Foundation Trust 2024-07-08 Person 4 5 0

My daughter is finding the sessions useful and via teams meetings means she is comfortable in her own home to open up and discuss issues and not have a stressful car journey.

None.

Community Services - Oxford Health NHS Foundation Trust 2024-07-08 Person 5 5 0

Ifan and Maria are Great with Anderson

Nothin G

Community Services - Oxford Health NHS Foundation Trust 2024-07-08 Person 5 5 0

They have always been really respectful and helpful.

Nothing

Community Services - Oxford Health NHS Foundation Trust 2024-07-08 Person 4 5 0

Because

Not sure